Lead Care Manager

Sunrise Senior Living•Silver Spring, MD

16d•$20 - $25

About The Position

At Sunrise Senior Living, Lead Care Managers help improve residents’ quality of life by providing compassionate, consistent care and leading caregivers during their shift. This is a hands-on role that combines resident support with frontline leadership. The Lead Care Manager coordinates shift assignments and coverage, coaches team members, supports new-hire onboarding, and helps ensure safe, compliant care and smooth shift transitions. The role also includes monitoring resident changes, communicating concerns, and ensuring documentation aligns with Individualized Service Plans.

Requirements

High school diploma or GED.
Must be at least 18 years old.
CPR, First Aid, and Medication Administration certifications.
Strong communication, delegation, and decision-making skills.
Experience in assisted living, memory care, or senior care.

Responsibilities

Lead shift assignments, manage attendance, and coordinate coverage.
Provide hands-on assistance with activities of daily living when needed.
Coach caregivers on quality, hospitality, and documentation standards.
Review charting and ensure alignment with Individualized Service Plans (ISP).
Monitor changes in residents’ condition and communicate concerns promptly.
Support onboarding and mentor new team members.
Promote safety, compliance, and smooth shift transitions.
Model professionalism, accountability, and compassionate service.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability plans
Retirement savings plans
Employee Assistance Program
Discount program
Paid time off (PTO)
Sick time
Holiday pay
myFlexPay, which offers access to pay within hours of a shift
Tuition reimbursement
Potential discretionary and/or non-discretionary bonuses, subject to eligibility and applicable plan requirements