Lead Care Manager, Enhanced Care Management (ECM) - CASA of Santa Barbara
About The Position
CASA of Santa Barbara County is partnering with Sunlight Health to bring Enhanced Care Management (ECM), a Medi-Cal benefit under CalAIM, to the youth it serves. CASA volunteers are often the most trusted, stable relationship in a child's life. As Lead Care Manager, you'll build on that trust to make sure each youth's health, behavioral health, and everyday needs are met and coordinated, so families can stabilize and reunify safely, sooner. You'll report to Kim Colby Davis, Executive Director of CASA of Santa Barbara County, and work side by side with Advocate Supervisors, Direct Service Staff (Child Advocacy Specialists) and CASA volunteers. Sunlight provides ECM training, access to a care management platform, and clinical and compliance support.
Requirements
- A bachelor's degree in social work, public health, psychology, human services, or a related field, or two or more years of relevant experience (a high school diploma or GED plus three or more years of community-based and lived experience also considered)
- 1+ years of experience working as a Lead Care Manager or working with youth or families involved in child welfare, foster care, probation, or juvenile justice
- Bilingual English/Spanish (highly valued)
- Strong communication, organizational, and relationship-building skills, and comfort with detailed documentation and emotionally sensitive casework
- The ability to stay calm, diplomatic, and confident with judges, attorneys, social workers, caregivers, and youth
- Located in Santa Barbara County, with reliable transportation, a valid California driver's license, and auto insurance
- CPR certification (or willingness to get it) and the ability to pass a background check
Nice To Haves
- Experience with CASA, as a Community Health Worker or Peer Support Specialist, or in ECM/CalAIM programs
- Training in motivational interviewing, harm reduction, or trauma-informed care
- Familiarity with dependency court, AB 12 extended foster care, or the Independent Living Program
Responsibilities
- Reach and engage eligible youth and their caregivers, working closely with Child Advocacy Specialists, CASA volunteers and Advocate Supervisors on each case, depending on their assigned status, or you may work with children and youth who are on our waiting list.
- Meet youth where they are, including homes, placements, schools, juvenile hall, and the courthouse
- Complete whole-person assessments and build care plans with youth, written in their own words
- Coordinate care across doctors, behavioral health providers, social workers, probation, attorneys, schools, and caregivers
- Support youth through big transitions, such as hospital discharge, placement changes, or release from custody
- Help youth keep their Medi-Cal and health plan coverage active, and arrange transportation and appointments
- Join Child and Family Team, IEP and 504 meetings, and attend court hearings as needed
- Keep clear, timely records, documenting visits within 72 hours and meeting monthly contact and health plan requirements
- Carry a caseload of up to 50 youth
Benefits
- 403(b) with 3% employer match
- Medical, dental and vision insurance
- Life insurance and a flexible spending account
- Paid time off
- Professional development support and on-the-job training
- Opportunities for advancement
- Vehicles are available for field work
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
