Lead Capacity Engineer

Open Text Corporation•Waterloo, ON

9d•CA$98,080 - CA$147,100

About The Position

Lead Capacity Engineer will support capacity planning, utilization reporting, and forecasting across our global infrastructure environment. This includes reviewing storage and virtualization consumption, identifying growth trends, building reports, and helping teams plan for future capacity needs. This person will work closely with Storage, Virtualization, Compute, and Operations teams and will report into the Platform as a Service organization.

Requirements

B.S. in Computer Science / Information Systems or equivalent combination of education and experience
Good familiarity with enterprise infrastructure, storage, virtualization, and reporting concepts
Direct experience in a dedicated capacity management role is not required, but the candidate must be comfortable working with infrastructure data, trends, and reporting tools
Familiarity with: NetApp ONTAP, AFF/FAS, StorageGRID, and NetApp Data Infrastructure Insights
Familiarity with: EMC / Dell EMC storage platforms such as PowerMax, Unity, VNX, PowerStore, or Isilon
Familiarity with: SAN and NAS concepts including FC, NFS, SMB/CIFS, and iSCSI
Familiarity with: VMware vSphere, vCenter, and VMware Aria Operations
Familiarity with: Microsoft Hyper-V, SCVMM, SCOM, Azure Monitor, Windows Admin Center, PerfMon, and Log Analytics
Familiarity with: Power BI dashboarding, reporting, and visualization
Familiarity with: Capacity forecasting, utilization analysis, and infrastructure trend reporting
Strong analytical, troubleshooting, documentation, and communication skills
Ability to learn new tools quickly and work with globally distributed technical teams
Basic understanding of Windows, Linux, networking, and server infrastructure is an asset

Responsibilities

Provide capacity and utilization reporting for NetApp and EMC storage platforms
Review storage growth trends and identify capacity risks
Use NetApp DII and related storage tools to analyze usage, performance, and forecasting data
Support capacity reporting for VMware and Hyper-V environments
Use VMware, Microsoft, and Power BI tools to build dashboards and trend reports
Provide monthly capacity reporting and recommendations to management
Work with Storage, Virtualization, Compute, and Operations teams on capacity planning
Support infrastructure refresh, expansion, and project planning activities
Maintain capacity documentation, reports, dashboards, and runbooks
Escalate capacity risks or constraints in a timely manner
Participate in operational support activities as required