Lead Cage Cashier (FT)

Gold Coast Hotel & Casino•Las Vegas, NV

6d•Onsite

About The Position

Serve Player Services customers by cashing checks, exchanging gaming chips for currency, cashing checks, and processing markers and fills. Maintain balance, and safeguard Player Services assets during assigned shift. Monitor and verify all cash intake. Monitor transactions and documentation to ensure compliance with gaming regulations, company policies, procedures, and laws. Input, update, and access customer credit and other information via computer. Coordinate job duties of cage personnel; instruct in proper performance of job duties. Report and research any variance.

Requirements

Ability to bend, push, lift and carry up to 50 pounds.
Able to work any position in Player Services

Nice To Haves

Understanding of how the Boyd Rewards Club operates and supervises Player Services Representatives that create new Boyd Rewards Accounts
Ability to create duplicate Boyd Rewards Cards for Guests
Ability to change the Pin of a Boyd Rewards guest, but cannot create new Boyd Rewards accounts
Assist with and have complete knowledge of special events and promotional activities to ensure optimal customer service
Handle guest recovery as required
Perform daily player tracking system audits as required
Works with Casino Hosts and Gaming management to issue complimentaries as required

Responsibilities

Serve Player Services customers by cashing checks, exchanging gaming chips for currency, cashing checks, and processing markers and fills.
Maintain balance, and safeguard Player Services assets during assigned shift.
Monitor and verify all cash intake.
Monitor transactions and documentation to ensure compliance with gaming regulations, company policies, procedures, and laws.
Input, update, and access customer credit and other information via computer.
Coordinate job duties of cage personnel; instruct in proper performance of job duties.
Report and research any variance.
Understanding of how the Boyd Rewards Club operates and supervises Player Services Representatives that create new Boyd Rewards Accounts
Ability to create duplicate Boyd Rewards Cards for Guests
Ability to change the Pin of a Boyd Rewards guest, but cannot create new Boyd Rewards accounts
Assist with and have complete knowledge of special events and promotional activities to ensure optimal customer service
Handle guest recovery as required
Perform daily player tracking system audits as required
Works with Casino Hosts and Gaming management to issue complimentaries as required
Other duties as assigned by management.