Lead Cafeteria Aide

Tufts Medicine•Lowell, MA
•$17 - $19•Onsite

About The Position

Under general supervision, the Lead Cafeteria Aide works in locations where food is prepared, including retail, patient, and catering operations. The role supports all aspects of food service, including menu selection, food preparation and delivery, kitchen cleanliness, and sanitation. This experienced staff member is trained in multiple department areas and may help train and informally supervise less experienced staff. The position maintains patient diet-order information, supports appropriate meal selection and tray accuracy, and delivers meals and supplies. It also prepares food, maintains kitchen and patient-service areas, follows food safety and sanitation requirements, and may assist with specialized nutrition products, cashiering, employee training, and quality assurance activities. The position is based at Lowell General Hospital, 295 Varnum Avenue, Lowell, Massachusetts. The schedule is 40 hours per week, 11 a.m. to 7:30 p.m., with every other weekend (Saturday and Sunday) and every other holiday required.

Requirements

  • Two years of food service experience.
  • Ability to read, write, and understand written instructions.
  • Interpersonal skills to interact with patients, the patient care team, and employees.
  • Familiarity with therapeutic diets.
  • Knowledge of sterile food-handling techniques.
  • Ability to operate simple mechanical devices such as a coffee urn, dish machine, slicer, and trash compactor.
  • Ability to use a knife for slicing, cutting, and dicing.
  • Ability to stand and walk for 95% of the workday, strain and lift approximately 30 pounds, and push loaded carts weighing approximately 400 pounds.
  • Manual dexterity to handle money, operate a cash register, and prepare food.
  • Ability to hear patient orders over the phone and supervisors’ instructions.

Nice To Haves

  • Dietetic technician degree.
  • High school diploma or equivalent.

Responsibilities

  • Maintain and communicate accurate, updated diet-order information to ensure patients receive meals, nourishments, and commercial enteral products consistent with their current diet orders.
  • Ask patients about food preferences, intolerances, likes, and dislikes, and alert the Clinical Dietitian to actual or potential nutritional problems.
  • Assist patients with menu selection and write or correct regular and assigned modified diets; maintain accurate and appropriate patient trays.
  • Deliver meal trays to patients and collect trays after meals.
  • Follow patient-unit precautions, including appropriate use of personal protective equipment and hand hygiene.
  • Stock nursing-unit pantries with nourishments and dietary supplies using a first-in, first-out system.
  • Assemble patient trays accurately and prepare menu items, including salads, sandwiches, desserts, and special items.
  • Use kitchen utensils to weigh, measure, mix, wash, peel, cut, grind, stir, strain, season, and knead food for cooking, serving, and storage.
  • Assist with hot and cold food preparation and store food appropriately, accounting for temperature requirements and spoilage.
  • Maintain accurate sanitation and temperature logs in accordance with regulatory requirements.
  • Set up, stock, serve, and deliver food from counters, steam tables, and work stations.
  • Clean and sanitize dishware, equipment, work stations, pots, utensils, floors, walls, and dish machines; process trays and utensils in the dish room and reassemble the tray line.
  • Remove trash and recycling from assigned work areas and take materials to designated locations.
  • Maintain collaborative relationships with peers and colleagues to support team goals and a positive work environment.
  • May prepare special nutritional products, such as infant formulas, modular tube feedings, or powdered nutritionals for high-risk adult patients.
  • May operate a cash register, process payments, make change, and issue receipts or tickets.
  • May assist with employee orientation and training.
  • Assist in monitoring employee productivity and suggest ways to improve service or productivity.
  • May participate in collecting and reviewing quality assurance or control data.
  • May communicate with Registered Dietitians regarding nutrition consults and patient-care needs.

Benefits

  • Competitive salaries and benefits starting on day one.
  • 403(b) retirement plan with company match.
  • Tuition reimbursement.
  • Free on-campus parking.
  • Career growth opportunities.
  • Guaranteed hours and set schedule.
  • Comprehensive Total Rewards package supporting health, financial security, and career growth.
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