Lead Cafe Attendant
About The Position
New Albany Country Club is seeking an experienced and dependable Lead Café Attendant to help support our food and beverage operations. This is a hands-on, hourly position for someone who enjoys working in a fast-paced hospitality environment and providing excellent service to members and their guests. The Lead Café Attendant works alongside the Café Managers and other Café Attendants, helping with daily operations at the Sports Café, Grill, food and beverage trucks, and Adult Pool Bar/ Kitchen. This position is ideal for someone with previous food and beverage experience who is comfortable taking on additional responsibilities, helping train new team members, and serving as a resource to other staff while continuing to work regular service shifts. This position requires a flexible schedule, including evenings, weekends, holidays, and additional hours based on business and operational needs. Applicants must be available to work a variety of shifts as needed.
Requirements
- Must be at least 21 years of age.
- Ability to assist with training and supporting team members.
- Knowledge of food safety and sanitation practices.
- Working knowledge of POS systems.
- Ability to multitask and work efficiently in a fast-paced environment.
- Ability to remain calm and professional during busy or high-pressure situations.
- Strong communication and interpersonal skills.
- Dependable, flexible, and willing to assist wherever needed.
- Alcoholic beverage safety certification.
- Food Safety Certification, including applicable Level 1 and Level 2 requirements.
- Stand and walk for extended periods.
- Climb stairs, balance, stoop, kneel, crouch, bend, stretch, twist, and reach.
- Push, pull, and lift up to 30 pounds without assistance.
- Perform repetitive motions throughout the workday.
- Work in hot, humid, and noisy environments.
- Tolerate the smell of chlorine and frequent exposure to cleaning products and agents.
- Perform the essential physical functions of the position with or without reasonable accommodation.
Nice To Haves
- Previous bartending experience preferred.
- Previous serving, food service, or kitchen experience preferred.
- Private club or upscale hospitality experience is a plus.
Responsibilities
- Assist Café Managers with training new team members in Café, Grill, food truck, and Adult Pool Bar operations.
- Help reinforce proper food safety, health code, sanitation, cleaning, and product rotation standards.
- Assist newer team members and help answer questions during shifts.
- Set a positive example by providing professional, personalized, and attentive service to members and guests.
- Communicate concerns regarding service, staffing, or employee performance to Café Management when appropriate.
- Help monitor food, beverage, paper goods, and other supplies and communicate inventory needs to management.
- Help ensure work areas and facilities remain safe, clean, organized, and welcoming.
- Build relationships with members by providing friendly and personalized service.
- Follow and help reinforce Club policies, safety procedures, and standards of conduct.
- Work regular shifts as needed in a variety of positions, including Café Attendant, Server, Bartender, Pool Server, Pool Bartender, and Food Truck Attendant.
- Assist with month-end inventory.
- Respond appropriately during emergency situations and follow established Club procedures.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
