(EWR) Part-Time Lead Cabin Appearance Agent

United Ground Express•Newark, NJ

4d•Onsite

About The Position

The Lead Cabin Appearance Agent manages the daily operation to ensure assigned aircraft cabin appearance tasks are completed efficiently and thoroughly. The role includes cleaning and restocking aircraft interiors, completing equipment checks and security searches, guiding and coaching employees, coordinating assignments with Dispatchers and Supervisors, and maintaining effective communication with hub services agents. The Lead also helps ensure safe and dependable operations and reports injuries, incidents, accidents, and customer service issues appropriately. The position requires physical work in aircraft, including bending, stooping, climbing, working in tight spaces, and consistently lifting up to 70 pounds. The agent must be alert to moving vehicles and aircraft, use radio equipment, and be able to work day and night shifts, weekends, and holidays. Mandatory overtime may be required based on operational need. Applicants must be legally authorized to work in the United States without sponsorship and eligible to obtain required credentials and clearances.

Requirements

High school diploma or GED preferred.
Must be at least 18 years old.
Valid state-issued driver's license.
Excellent communication skills.
Fluent in reading, writing, and speaking English.
Ability to operate a computer or tablet to enter and retrieve data.
Ability to perform physical activities including bending, stooping, climbing, and working in tight spaces.
Ability to remain alert to moving vehicles and aircraft and use radio equipment.
Ability to read and interpret aircraft weight and balance loading instructions, hazardous material identification labels, aircraft loading manifests, and baggage and cargo routing tags.
Eligibility to obtain credentials and clearances required by local requirements, including FAA, TSA, Port Authority, U.S. Customs, and U.S. Postal clearances.
Legally authorized to work in the United States without sponsorship.
Ability to work day and night shifts, weekends, and holidays; mandatory overtime may be required based on operational need.
Successful completion of an interview is required to meet job qualifications.
Ability to lift up to 70 pounds on a consistent basis.
Ability to pass all pre-screening clearances applicable to position qualifications.

Responsibilities

Remove trash from aircraft and clean and restock lavatories and soiled magazines.
Clean aircraft floors, galleys, seats, seat-back pockets, and tray tables.
Complete daily equipment checks and associated checklists, including security searches.
Use required personal protective equipment, including a face shield and hearing protection.
Manage daily operations so assigned tasks are completed efficiently and thoroughly.
Provide direction, instruction, and coaching to employees as needed.
Coordinate with Dispatchers and Supervisors to ensure employee assignments are followed and completed correctly.
Communicate effectively with hub services agents.
Ensure injuries, incidents, accidents, and customer service issues are properly reported and processed.
Maintain professional working relationships with employees, supervisors, managers, airline employees, and airport authorities.
Ensure operations function safely, dependably, and efficiently.
Perform other duties as assigned.