(EWR) Part-Time Lead Cabin Appearance Agent

United Ground Express•Newark, NJ

2d•Onsite

About The Position

The Lead Cabin Appearance Agent manages daily aircraft cabin appearance operations and ensures assigned tasks are completed efficiently, thoroughly, and safely. The role includes cleaning and restocking aircraft cabins, providing direction and coaching to employees, coordinating with Dispatchers and Supervisors, communicating with hub services agents, and reporting injuries, incidents, accidents, and customer service issues. The agent maintains professional working relationships with coworkers, supervisors, managers, airline employees, and airport authorities, and performs other duties as assigned. The position requires physical activity, including bending, stooping, climbing, working in tight spaces, and consistently lifting up to 70 pounds. The agent must remain alert to moving vehicles and aircraft, use radio equipment, and may need to work day and night shifts, weekends, holidays, and mandatory overtime based on operational needs.

Requirements

High school diploma or GED; the posting describes this as preferred.
Must be at least 18 years old.
Valid state-issued driver’s license.
Excellent communication skills.
Fluent in reading, writing, and speaking English.
Ability to operate a computer or tablet to enter and retrieve data.
Ability to perform physical activities including bending, stooping, climbing, and working in tight spaces.
Ability to stay alert to moving vehicles or aircraft and use radio equipment.
Ability to read and interpret aircraft weight and balance loading instructions, hazardous-material identification labels, aircraft loading manifests, and baggage and cargo routing tags.
Eligibility to obtain credentials and clearances required by local requirements, including FAA, TSA, Port Authority, U.S. Customs, and U.S. Postal credentials.
Legally authorized to work in the United States without sponsorship.
Ability to work day and night shifts, weekends, and holidays; mandatory overtime may be required based on operational need.
Successful completion of an interview.
Ability to lift up to 70 pounds on a consistent basis.
Ability to pass all pre-screening clearances applicable to position qualifications.

Responsibilities

Remove trash from aircraft and clean and restock lavatories and soiled magazines.
Clean aircraft floors, galleys, seats, seat-back pockets, and tray tables.
Complete daily equipment checks and associated checklists, including security searches.
Use required personal protective equipment, including a face shield and hearing protection.
Manage daily operations to ensure assigned tasks are completed efficiently and thoroughly.
Provide direction, instruction, and coaching to employees as needed.
Work with Dispatchers and Supervisors to ensure employee assignments are followed and completed correctly.
Communicate effectively with hub services agents.
Properly report and process injuries, incidents, accidents, and customer service issues.
Maintain professional working relationships with fellow employees, supervisors, managers, airline employees, and airport authorities.
Ensure operations function safely, dependably, efficiently, and with care.
Perform other duties as assigned.