Lead Business Systems Analyst

Ulteig

2h•Hybrid

About The Position

Ulteig’s Lead Business Systems Analyst plays a critical role in driving clarity, alignment, and execution across complex, cross‑functional business systems initiatives. Operating independently at a high level of complexity, this role partners closely with business and IT stakeholders to define solutions that inform strategic outcomes, shape future processes, and influence enterprise standards. Ulteig is a purpose-driven organization that has built a culture focused on people, both our clients and our employees, for over 80 years. Working at Ulteig is more than a job, opening opportunities to make an impact by creating and solving for a sustainable future. We recognize our success relies heavily on the dedication and focus of our workforce; this is why we make investing in our employees a top priority. We prioritize flexibility and staying connected to meet your needs and help you achieve your goals. We value your unique perspective, respect your individuality, and celebrate your contributions. At Ulteig, we take our success and the success of our clients personally. Our vision is to be the most trusted partners transforming our world’s critical infrastructure. Ulteig connects people and resources to develop compelling, integrated solutions across multiple Lifeline Sectors®, including Power, Renewables, Transportation and Water. Ulteig is a trusted partner in engineering North America’s essential infrastructure and leverages its expertise with a wide range of public and private clients.

Requirements

Exceptional written, verbal, and interpersonal communication skills, including the ability to present complex information clearly to diverse audiences.
Advanced ability to analyze complex business and systems problems and develop well‑reasoned recommendations.
Strong facilitation and influence skills; able to guide decisions through credibility and expertise.
Demonstrated systems thinking with an enterprise‑wide perspective.
Ability to manage multiple complex initiatives simultaneously with minimal oversight.
Comfort operating in matrixed or federated ownership environments.
Bachelor’s degree in Information Systems, Business, or a related field.
Typically 7–10+ years of experience in business systems analysis, business analysis, or consulting in enterprise environments.
Demonstrated experience owning analysis and solution direction for complex, cross‑functional initiatives.
Proven ability to influence decisions and outcomes across teams.
Experience producing executive‑ready analysis, recommendations, and decision support.
Strong working knowledge of professional services operations (e.g., accounting, project delivery, resource management).
Experience supporting enterprise system implementations, enhancements, or modernization efforts.
Demonstrates openness to innovation by embracing and applying evolving technology and AI tools to enhance workflows, solve problems, and drive continuous improvement.
Must have authorization to work permanently in the U.S.

Nice To Haves

Background in professional services or consulting environments preferred.
Familiarity with Microsoft technologies (Dynamics 365, Microsoft 365, Power Platform, Azure‑based solutions) preferred.

Responsibilities

Independently lead analysis efforts for complex, ambiguous, and high‑impact initiatives spanning multiple teams, business units, and systems.
Adapt analytical approaches to address unique challenges, incomplete information, and competing stakeholder needs.
Define and drive solution direction, informing project planning, sequencing, and execution decisions.
Make decisions that influence project direction and functional outcomes, escalating risks and tradeoffs appropriately.
Partner with business leaders to translate needs into clear problem statements, requirements, and solution options that support strategic outcomes.
Assess and articulate cross‑functional impacts, dependencies, risks, and long‑term implications of proposed solutions.
Regularly contribute to organizational improvements by identifying opportunities to streamline processes, improve usability, reduce risk, or increase system effectiveness.
Serve as a trusted advisor and go‑to resource for complex business systems questions across teams.
Own project‑level planning and execution for analysis and design activities.
Lead or co‑lead cross‑functional efforts, aligning stakeholders through structured facilitation and clear decision support.
Build strong working relationships across business and IT to gain buy‑in and influence outcomes without direct authority.
Represent Business Systems perspectives in governance, design reviews, and decision forums.
Lead the analysis and design of solutions involving business processes, enterprise applications, integrations, data flows, and security considerations.
Evaluate options across process change, configuration, customization, integration, and new technologies.
Partner with architecture, security, data, and infrastructure teams to ensure solutions align with enterprise standards and are scalable and sustainable.
Review and challenge vendor proposals and solution designs to ensure alignment with Ulteig’s broader systems landscape.
Provide guidance, coaching, and informal mentorship to Business Systems Analysts and other professionals.
Share best practices, patterns, and templates that improve analytical rigor and consistency.
Contribute to the ongoing maturity of Ulteig’s business analysis capability through practical leadership and example.