Lead Business Systems Analyst

SCAN Health Insurance•Long Beach, CA

About The Position

Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we still honor today as the “12 Angry Seniors.” Their mission continues to guide everything we do. Today, SCAN is a nonprofit health organization serving more than 500,000 people across Arizona, California, Nevada, New Mexico, Texas, and Washington, with over $8 billion in annual revenue. With nearly five decades of experience, we have built a distinctive, values-driven platform dedicated to improving care for older adults. Our work spans Medicare Advantage, fully integrated care models, primary care, care for the most medically and socially complex populations, and next-generation care delivery models. Across all of this, we are united by a shared commitment: combining compassion with discipline, innovation with stewardship, and growth with integrity. At SCAN, we believe scale should strengthen—not dilute—our mission. We are building the future of care for older adults, grounded in purpose, accountability, and respect for the people and communities we serve. The Job Serve as a strategic liaison among business stakeholders, technical teams, and enterprise architects to define and deliver technology-driven solutions for complex business challenges. Drive alignment between business objectives and technical capabilities, ensuring solutions meet organizational goals and compliance standards. You Will Strategic Requirements Leadership Lead elicitation, analysis, and documentation of business and technical requirements for enterprise-level initiatives. Translate business needs into comprehensive Software Requirement Specifications (SRS), integration mappings, and transformation models. Deliver advanced artifacts such as Business Process Models, Data Flow Diagrams, BRDs, Requirements Traceability Matrices, and User Stories with Acceptance Criteria. Governance & Standards Ensure adherence to Software and Services department protocols, SDLC best practices, and enterprise architecture standards. Champion process improvements and enforce compliance with organizational guidelines. Quality Assurance & Validation Design and oversee robust test strategies and plans. Provide deep validation of technical deliverables, ensuring alignment with functional and non-functional requirements. Implementation & Technical Leadership Partner with technical leads to guide project lifecycle execution, ensuring efficient and scalable platforms. Communicate complex technical concepts to non-technical audiences and bridge gaps between business and IT. Stakeholder Engagement & Influence Maintain proactive relationships with business units, IT teams, and vendors. Set clear expectations, manage risks, and provide executive-level updates on progress and challenges. Thought Leadership & Mentorship Apply advanced knowledge of industry trends to shape technology strategy and improve service delivery. Mentor junior analysts and contribute to building organizational capability. Facilitation & Communication Lead high-impact meetings, including executive briefings and cross-functional workshops. Drive consensus and decision-making across diverse stakeholder groups. We seek Rebels who are curious about AI and its power to transform how we operate and serve our members. Actively support the achievement of SCAN’s Vision and Goals. Other duties as assigned.

Requirements

Bachelor's Degree or equivalent experience
5-7 years of related experience
Proven track record of leading enterprise-scale projects.
Expertise in SDLC, Agile methodologies, and integration frameworks.
Advanced proficiency in modeling tools and requirements management platforms.
Advanced Stakeholder Management Ability to influence and align diverse stakeholders across business and IT, including executive leadership. This includes managing expectations, negotiating priorities, and driving consensus in complex environments.
Strategic Requirements Analysis Expertise in translating business objectives into detailed functional and technical specifications, leveraging advanced modeling techniques (e.g. BPMN, data flow diagrams) and ensuring traceability throughout the SDLC.
Technical Acumen with Integration Expertise Deep understanding of enterprise IT landscapes, integration frameworks, and data transformation principles. Ability to collaborate effectively with architects and development teams to design scalable, secure solutions.
Leadership in Governance and Quality Assurance Proven ability to establish and enforce standards, lead validation efforts, and oversee testing strategies to ensure compliance, quality, and alignment with organizational goals.
Technical expertise - Advanced analytical skills
Problem Solving - Advanced problem-solving skills
Communication - Advanced communication and interpersonal skills

Responsibilities

Serve as a strategic liaison among business stakeholders, technical teams, and enterprise architects to define and deliver technology-driven solutions for complex business challenges.
Drive alignment between business objectives and technical capabilities, ensuring solutions meet organizational goals and compliance standards.
Lead elicitation, analysis, and documentation of business and technical requirements for enterprise-level initiatives.
Translate business needs into comprehensive Software Requirement Specifications (SRS), integration mappings, and transformation models.
Deliver advanced artifacts such as Business Process Models, Data Flow Diagrams, BRDs, Requirements Traceability Matrices, and User Stories with Acceptance Criteria.
Ensure adherence to Software and Services department protocols, SDLC best practices, and enterprise architecture standards.
Champion process improvements and enforce compliance with organizational guidelines.
Design and oversee robust test strategies and plans.
Provide deep validation of technical deliverables, ensuring alignment with functional and non-functional requirements.
Partner with technical leads to guide project lifecycle execution, ensuring efficient and scalable platforms.
Communicate complex technical concepts to non-technical audiences and bridge gaps between business and IT.
Maintain proactive relationships with business units, IT teams, and vendors.
Set clear expectations, manage risks, and provide executive-level updates on progress and challenges.
Apply advanced knowledge of industry trends to shape technology strategy and improve service delivery.
Mentor junior analysts and contribute to building organizational capability.
Lead high-impact meetings, including executive briefings and cross-functional workshops.
Drive consensus and decision-making across diverse stakeholder groups.
Actively support the achievement of SCAN’s Vision and Goals.
Other duties as assigned.

Benefits

Base Salary Range: $106,200 to $153,705 annually
An annual employee bonus program
Robust Wellness Program
Generous paid-time-off (PTO)
11 paid holidays per year, 1 floating holiday, birthday off, and 2 volunteer days
Excellent 401(k) Retirement Saving Plan with employer match
Robust employee recognition program
Tuition reimbursement
An opportunity to become part of a team that makes a difference to our members and our community every day!
A competitive compensation and benefits program;
An annual employee bonus program;
Generous paid-time-off (PTO);
Eleven paid holidays per year;
Excellent Retirement Savings program;
A work-life balance;
An opportunity to become part of a team that makes a difference to our members and our community every day!