Lead Business Analyst (Remote - US)

ICF•Reston, VA
•Remote

About The Position

The Lead Business Analyst supports delivery execution across a large, complex modernization program by translating business needs into clear, actionable, and testable requirements. This hands-on leadership role combines senior-level business analysis with direction, mentoring, and coordination of Business Analysts across multiple teams and workstreams. The Lead BA establishes consistent practices and deliverable standards and helps ensure requirements are complete and ready for development and testing. The role is primarily delivery-facing and embedded with technical teams, with structured client interaction at intake, requirements review, demonstrations, and acceptance. The Lead BA works closely with program leadership, technical leads, architects, developers, testers, other Business Analysts, and business stakeholders. The position is remote within the United States and requires the ability to support Eastern Time hours; East Coast candidates are preferred. The successful candidate balances program-level coordination and leadership with detailed analysis and documentation.

Requirements

  • At least 8 years of Business Analyst experience supporting application development, digital transformation, and/or system modernization initiatives.
  • Demonstrated experience as a Lead Business Analyst on a large, complex application development or modernization program involving multiple teams or workstreams.
  • Demonstrated experience leading, mentoring, and coordinating other Business Analysts, reviewing their deliverables, and driving consistency in requirements practices and work products.
  • Extensive hands-on experience facilitating requirements elicitation sessions with diverse business and technical stakeholder groups.
  • At least 5 years of experience documenting requirements and specifications for web-based or enterprise systems.
  • At least 5 years of recent experience in a mature Agile delivery environment, such as Scrum or Kanban.
  • Ability to translate complex business processes and needs into user stories, acceptance criteria, process flows, functional requirements, and other implementation-ready artifacts.
  • Hands-on experience using Jira for backlog, requirements, and delivery management.
  • Hands-on experience using Confluence or a comparable collaboration platform for requirements and delivery documentation.
  • Working knowledge of modern software development lifecycles, including requirements traceability, integration testing, and release validation in Agile delivery environments.
  • Strong professional and technical writing skills, including the ability to produce clear, concise, client-ready requirements, functional and process documentation, decision records, and other formal deliverables.
  • Strong verbal communication and facilitation skills, including the ability to explain complex business and technical concepts to technical and non-technical audiences.
  • Strong analytical, organizational, and problem-solving skills.
  • Ability to work effectively across multiple teams and workstreams while balancing program-level coordination with detailed analysis.
  • Must be a U.S. Citizen or Permanent Lawful Resident (Green Card Holder).
  • Must reside and perform work within the United States.
  • Ability to obtain and maintain Public Trust clearance.

Nice To Haves

  • Hands-on Figma experience, particularly reviewing, annotating, validating, or iterating on wireframes, user flows, and prototypes with development and business stakeholders.
  • Experience supporting large-scale legacy system modernization, including APIs, system interfaces, and data integrations.
  • Experience supporting governance, intake, and acceptance processes on large or complex delivery programs.
  • Experience creating polished documentation and formal deliverables for client review and acceptance.
  • Experience translating business requirements and user needs into effective application experiences.
  • Experience using Mural or similar collaborative tools to facilitate requirements sessions, workshops, and cross-functional working sessions.
  • Experience scoping and decomposing complex work into actionable units suitable for Agile execution.
  • Experience identifying and managing requirements dependencies across multiple development teams or workstreams.
  • Ability to operate independently, exercise sound judgment, and provide leadership in a fast-paced delivery environment.
  • Bachelor’s degree or equivalent years of professional experience.
  • Agile or Scrum certification.

Responsibilities

  • Lead, mentor, and coordinate Business Analysts across multiple program workstreams, providing direction and oversight of their activities and deliverables.
  • Establish and reinforce consistent requirements practices, documentation standards, and quality expectations across the BA team.
  • Review requirements, user stories, acceptance criteria, process documentation, and other BA work products for completeness, consistency, clarity, and readiness for development and testing.
  • Coordinate BA workload and activities across workstreams, identifying dependencies, requirements gaps, and areas needing further analysis.
  • Work with technical and non-technical stakeholders to understand complex business processes and system requirements in a digital modernization environment.
  • Elicit and analyze requirements, translating business needs into user stories, acceptance criteria, functional requirements, and supporting artifacts.
  • Analyze and document system behavior, including APIs, data flows, integrations, edge cases, business rules, and dependencies.
  • Manage and maintain Jira backlogs, including refinement, prioritization, traceability, and readiness for development.
  • Develop and maintain functional, delivery, and governance documentation in Confluence, including requirements, process flows, decision records, and client-facing deliverables.
  • Support governance, intake, review, and acceptance processes.
  • Lead the definition and refinement of new features and functionality in partnership with program leadership, technical leads, and stakeholders.
  • Collaborate with architects and developers on solution designs, integrations, system interfaces, and technical dependencies.
  • Produce and interpret process flows, data mappings, interface definitions, reporting requirements, and functional specifications.
  • Collaborate with developers and stakeholders on wireframes, user flows, and prototypes to align with business requirements and functional intent.
  • Facilitate requirements sessions, working sessions, workshops, and cross-team collaboration with business, technical, and program stakeholders.
  • Support system demonstrations, incremental reviews, acceptance checkpoints, and related documentation and deliverables.
  • Apply Agile delivery best practices and support continuous improvement across teams.
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