Lead Business Analyst

TEKsystemsCharlotte, NC
$105,000 - $110,000Hybrid

About The Position

Our client is seeking a dynamic Lead Business Systems Analyst (BSA) to play a critical role in aligning technology solutions with business objectives across their enterprise systems. This role serves as a strategic liaison between IT and business stakeholders to analyze and improve processes, define requirements, and guide system implementations. As a Lead BSA, they'll take ownership of requirements gathering, business process analysis, solution design, and systems integration initiatives. They’ll lead small to mid-sized projects, contribute to larger enterprise projects, and collaborate cross-functionally with both business and technical teams to deliver high-impact solutions.

Requirements

  • Sql
  • Requirements gathering
  • Business systems analysis
  • User stories
  • Reporting
  • Stakeholder communication
  • Leadership development
  • Spanish bilingual
  • Leads projects
  • Dynamics 365
  • Presentation & communication skills

Nice To Haves

  • Salesforce

Responsibilities

  • Lead end-to-end business process reviews to identify gaps, inefficiencies, and opportunities for automation or optimization.
  • Conduct stakeholder interviews, workshops, use-case creation, and documentation of business and system requirements.
  • Translate business needs into functional and technical specifications for application development and system integration.
  • Collaborate with development and QA teams to support solution design, testing, and validation activities.
  • Support change management, user training, and deployment strategies to ensure successful adoption.
  • Lead small to medium-scale projects independently; contribute to larger projects under program managers.
  • Track and manage project deliverables, timelines, risks, and issues, ensuring alignment with business objectives.
  • Ensure thorough documentation of project activities and changes throughout the lifecycle.
  • Support and enhance integrations between internal systems and ERP (Microsoft Dynamics 365 F&O), Salesforce, and other applications across the company.
  • Identify and support automation opportunities across applications and business processes.
  • Provide post-implementation support, including troubleshooting, incident resolution, and continuous improvement.
  • Develop business process documentation, user guides, training materials, and standard operating procedures.
  • Communicate effectively with cross-functional teams, leadership, vendors, and consultants.

Benefits

  • The pay range for this position is $105000.00 - $110000.00/yr.
  • I have the benefits guide pdf.
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