Lead Business Analyst

Majesco

21h

About The Position

Majesco is a leader in AI-native SaaS solutions for the P&C, L&AH, and Pension & Retirement markets. We have reimagined the insurance and pension core as an intelligent platform that enables insurers and pension & retirement providers to move faster, see farther, and operate smarter. Our robust product portfolio includes core, underwriting, loss control, distribution, digital solutions, and pension & retirement administration, all enhanced with AI and Agentic AI. We focus on stripping away complexity so our clients can concentrate on delivering exceptional products, experiences, and long-term financial security. Our native-cloud SaaS platform provides the agility to adapt to evolving risk, regulation, and market expectations, modernize operating models, and accelerate innovation at scale. With over 1400 implementations and more than 375 customers worldwide, Majesco is the trusted AI-native solution powering the future of insurance and pension & retirement. Join a team leading the insurance and retirement industry through the AI revolution, collaborating with experienced leaders and global teams to build and scale AI-native solutions that solve complex, real-world challenges. At Majesco, innovation moves from concept to production, decisions carry real weight, and execution matters. If you seek a place where your expertise is trusted, your judgment valued, and your work defines what's next for intelligent insurance and retirement technology, Majesco is the place.

Requirements

Bachelor’s degree in Business Administration, Computer Science, or any related field from an accredited institution
Successful project delivery using Object Oriented Analysis (OOA) or Domain Driven Design (DDD) technique
Experience and knowledge of Disability Claims Management or Absence Management
Advanced skills in Ms Word, Outlook, and Excel
Solid mathematical aptitude and effective project management skills
Ability to analyze and document complex business processes
Ability to make effective decisions under pressure
Ability to think analytically and should be a problem solver
Ability to gather and interpret relevant data and information
At least two years Business Analyst experience in an IT environment, preferably Agile

Nice To Haves

Master’s degree in Business Administration is an added advantage
Experience in Insurance industry
Good Communication Skills
Problem Solving
Good Team Player

Responsibilities

Collect and analyze the customer’s business requirements and document prior to transferring to development team
Evaluate the data collected through task analysis, business process, surveys and workshops
Prioritize requirements with customers and track the developers progress during each Sprint
Participate in Sprint planning meetings to ensure customer needs are being addressed as necessary
Provide suggestions to the development team during the development stage of product to meet the customer’s business needs
Communicate effectively with customers and internal teams to deliver product’s functional requirements like screen, interface, and GUI designs
Document the acquired results of analysis and workflows as well as obtaining sign-off from the appropriate client
Become a partner with customers, assisting them with strategic planning regarding their product strategy
Design and execute test scripts and test scenarios
Manage any change requests related to the working project plans daily to meet the agreed deadlines