Lead Business Analyst, Technology

Raymond James • Saint Petersburg, FL

1d • Hybrid

About The Position

As part of the Compliance, Supervision, Risk & Audit (CSRA) IT Team, the Lead Business Analyst serves as a strategic partner to business and IT teams to deliver innovative, scalable, and efficient technology solutions. The role leads end-to-end analysis, from requirements gathering and documentation through solution validation and implementation support, using business acumen, technical expertise, and leadership to influence outcomes and align work with organizational goals.

The position follows a hybrid work model, with an expectation to work in the St. Petersburg, Florida Corporate Office three days per week. The role is not eligible for work visa sponsorship, either currently or in the future.

Requirements

• Bachelor’s degree in Business Administration (required).
• 6 to 10 years of general work experience.
• Ability to elicit and document business requirements, influence stakeholders, and drive consensus across diverse teams.
• Proficiency in data analysis, testing support, and issue triage.
• Strong understanding of SDLC, Agile, Waterfall, and hybrid methodologies.
• Excellent communication skills and ability to translate between technical and business audiences.

Nice To Haves

• Experience with SQL, TFS, Azure DevOps, ServiceNow, Visio, and Postman.
• Experience with Legal, Compliance, or Risk Management software implementations, particularly OpenPages, Business Continuity in the Cloud, or Everbridge 360.
• Familiarity with AI tools such as Copilot and ChatGPT for documentation and productivity.

Responsibilities

• Translate business needs into clear, actionable technical requirements and user stories.
• Act as a subject matter expert for assigned systems and business domains.
• Lead elicitation, documentation, and management of business and functional requirements for complex technology initiatives.
• Collaborate with developers, QA, and business stakeholders to support successful delivery.
• Facilitate user acceptance testing, validate test cases, and ensure solutions meet business expectations.
• Create and maintain process flows, wireframes, prototypes, and technical and user documentation.
• Support production issue triage and resolution.
• Apply project management, change control, and issue-tracking best practices throughout the project lifecycle.
• Manage vendor relationships, including defining scope, monitoring deliverables, mitigating risks, and ensuring adherence to contractual SLAs.
• Manage multiple priorities and switch between projects as needed.

Benefits

• Medical, dental, and vision benefits.
• Life insurance.
• Critical illness insurance and accident insurance.
• Disability benefits.
• Retirement savings.
• Paid time off, including vacation, holidays, and sick leave.
• Parental leave.
• Potential additional compensation, including cash or equity, discretionary bonuses, or commissions.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior