Lead Business Analyst - Content Management System, Sitecore

dentsu • USA - Remote - Connecticut, CT

3d • $78,000 - $110,000 • Remote

About The Position

Help shape exceptional digital experiences. Are you passionate about turning business needs into impactful digital solutions? As a Lead CMS Business Analyst, you'll partner with clients, strategists, designers, and engineers to deliver enterprise web experiences powered by leading content management platforms like Sitecore. In this role, you'll combine business analysis, product thinking, and client partnership to guide projects from discovery through delivery. You'll help define solutions, align stakeholders, and ensure that business goals are translated into clear, actionable requirements. If you enjoy solving complex problems, facilitating collaboration, and helping teams build meaningful digital experiences, we'd love to hear from you.

Requirements

• Experience working in a client-facing business analysis, product, or consulting role.
• Experience supporting enterprise websites and CMS platforms such as Sitecore.
• Strong ability to gather, analyze, and document business, functional, and non-functional requirements.
• Experience translating business needs into solutions that technical teams can successfully deliver.
• Knowledge of content modeling, data modeling, or information architecture concepts.
• Experience working in Agile environments.
• Strong organizational, facilitation, and stakeholder management skills.
• Excellent written and verbal communication skills.
• Experience using tools such as Jira, Confluence, or similar platforms.
• Ability to collaborate effectively across teams, disciplines, and time zones.

Responsibilities

• Partner with clients and stakeholders to understand business goals, challenges, and opportunities.
• Lead discovery workshops and requirements-gathering sessions.
• Translate business needs into clear functional and technical requirements.
• Serve as a subject matter expert on enterprise CMS implementations, including Sitecore.
• Collaborate with product owners, designers, architects, and developers to define solution approaches.
• Create process flows, user stories, documentation, and other artifacts that support delivery.
• Participate in and lead Agile ceremonies, including backlog refinement, sprint planning, and demos.
• Facilitate roadmap discussions and prioritization sessions with client stakeholders.
• Support change management processes and project planning activities.
• Develop training materials and facilitate client training sessions.
• Mentor and support other business analysts and team members.
• Build strong client relationships and help ensure successful project outcomes.

Benefits

• Medical, vision, and dental insurance,
• Life insurance,
• Short-term and long-term disability insurance,
• 401k,
• Flexible paid time off,
• At least 15 paid holidays per year,
• Paid sick and safe leave,
• Paid parental leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed