Business System Analyst

Boscov’s•Reading, PA

3d•Onsite

About The Position

Experienced Business System Analysts —bring your experience to work for you where people love to shop! Boscov's is a chain of full service department stores serving the total family needs of our customers. For over 100 years, Boscov's has been known for its great values and famous brands, and for offering a broad selection of quality merchandise in its stores and online. We are looking for a Business System Analyst to join our team. As part of a fast-paced, dynamic Information Technology team, you will serve as a key interface between business teams and IT, helping business partners clarify needs, document requirements, and translate goals into actionable work for technical teams. This role requires someone who is solution oriented while also able to facilitate requirements discussions separately from solutioning sessions, ensuring the team understands the business need before moving into design. If you are looking for a great opportunity to pursue a rewarding career with a company known for quality and big savings, apply today!

Requirements

Strong ability to communicate with business stakeholders, ask effective questions, and document clear, complete, and testable requirements
Experience creating business requirements documents, functional specifications, process flows, user stories, and acceptance criteria; Jira experience preferred
Flexible approach to working with teams at different levels of process maturity, adapting documentation and facilitation methods to meet teams where they are
Strong communication, presentation, facilitation, and problem-solving skills
Ability to document systems through technical documentation and visual representation
Experience with design and process tools such as Visio, Lucidchart, Draw.io, or similar platforms
Working knowledge of SQL, relational databases, and data analysis concepts
Strong knowledge of the Software Development Lifecycle (SDLC); agile experience a plus

Nice To Haves

Experience with retail systems, a plus
Experience with Python or another programming language, a plus

Responsibilities

Partner directly with business leaders and subject matter experts to understand goals, pain points, processes, and desired outcomes
Facilitate requirements sessions with business teams and clearly separate those discussions from solutioning or design sessions when appropriate
Document requirements in the format that best fits the effort, including traditional Business Requirements Documents, functional specifications, process flows, or user stories and acceptance criteria in Jira
Translate business requirements into actionable work for IT teams while maintaining traceability to business objectives and decisions
Collaborate closely with Network, Database, Security, Development, and other internal and vendor technical teams to evaluate solution options and support delivery
Prototype and participate in proofs of concept to evaluate possible solutions after requirements are understood and agreed upon
Participate in testing, validation, and user acceptance activities to ensure delivered solutions meet documented business needs
Perform data and process analysis to identify opportunities for technical or process improvement, risks, benefits, and tradeoffs