Lead Blood & Tissue Manufacturing Technican

BioBridge Global•San Antonio, TX

1d•Onsite

About The Position

This role ensures employees perform procedures compliantly by maintaining knowledge of all current Standard Operating Procedures (SOPs) and regulations. The Lead Blood & Tissue Manufacturing Technician will assist the Trainer by conducting training of new and current employees of the Apheresis Platelet Processing and Quarantine Laboratory regarding STBTC policies and Standard Operating Procedures (SOPs). This position also assists the Platelet Processing & Product Quarantine Supervisor in the development and implementation of new procedures and other duties. The Lead Blood & Tissue Manufacturing Technician is responsible for performing component production and testing assigned to the department and maintaining excellent communication with the department and throughout the organization. The role commits to and abides by the character of BioBridge Global’s Core Values of Accountability, Stewardship, Pioneer, Integrity, Respect and Excellence (ASPIRE). This position supports, communicates, and reinforces the mission and vision of the enterprise. It provides world-class customer service by capturing and being responsive to the voice of the customer (internal or external, including donors for select positions) through multiple feedback channels in order to resolve issues and drive satisfaction in accordance with the BBG customer engagement, feedback, and complaint processes.

Requirements

Bachelor’s Degree from an accredited four-year college or university in Applied Science or equivalent.
Five or more years of laboratory experience.
Three or more years of Apheresis Platelet Processing and Quarantine Laboratory experience.
Knowledge of departmental budget and ability to order supplies.
Working knowledge of regulatory/quality requirements and perform within all Standard Operating Procedures (SOPs) and policies.
Working knowledge of equipment and procedures for various technologies.
Ability to recognize and facilitate resolution of unusual results or difficulties encountered in all phases of laboratory work.
Working knowledge in all aspects of technical procedures of a clinical laboratory.
Must maintain competency in skills required for Apheresis Platelet manufacturing, Component QC, Product Quarantine, and labeling.
Excellent written and oral communication skills.
Strong computer skills.
Skills to recognize unusual results and troubleshoot testing problems as soon as detected.
Preparedness to identify root causes of problems and select the best course of action when circumstances require.
Completed Train the Trainer.
Demonstrate positive leadership skills.
Capable of mentoring team members.
Professional, detail oriented, self-motivated, innovative, creative, assertive, organized, communicative, and have the ability to work independently.
Able to keep information confidential.
Able to provide direction and guidance to employees regarding day‐to‐day operations to ensure quality and regulatory compliance.
Able to train staff in procedures and proctor competencies.
Able to perform well in repetitive work situations.
Able to correctly interpret test results.
Able to work with interruptions, meet deadlines, and perform accurate work and/or reports.
Exceptional attendance as outlined in the employee handbook.
Able to assist in periodic review of SOPs.
Able to assist in the development of new SOPs and validations.

Nice To Haves

Master's Degree from an accredited college or university.
Certified Medical Laboratory Technician (MLT) preferred.
Clinical Laboratory, equipment validation, quality control, and hematology experience preferred.
Equivalency, consisting of a combination of appropriate education, training and or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.

Responsibilities

Exhibit leadership role by providing technical direction to staff regarding workflow and performance of daily tasks.
Train employees in all required job duties to include technical, quality assurance, and safety procedures.
Track inventory supply needs and order supplies when necessary.
Monitor and guide staff to perform duties in compliance with all regulations and Standard Operating Procedures (SOPs).
Maintain close working relationship with supervisor/management and report any irregularities, difficulties, or unusual results immediately.
Assist in the development and implementation of new procedures.
Evaluate and document competency levels through direct observation and testing.
Competently perform all assigned departmental duties to include performing Pre‐Analytical tasks [receipt, qualification, and preparation of components and samples] and highly complex testing on donor samples and/or biological products.
Perform complex mathematical calculations, evaluate test results in an accurate and timely manner, and recognize and report unusual test results.
Analyze quality control data and resolve discrepancies that may occur in reporting these tests.
Perform STBTC laboratory quarantine procedures for blood products.
Accurately maintain all record and documentation of quarantine products (blood products).
Operate required equipment utilizing established protocols and within quality control limits.
Perform calibrations, quality control, and maintenance on equipment used in the performance of duties.
Recognize equipment malfunctions and/or technical problems and take appropriate technician level steps to resolve.
Use independent judgment and/or knowledge to resolve complex problems.
Perform product labeling and investigate any issues which prevents labeling.
Perform computer entry of component modifications accurately.
Maintain adequate level of disposable supplies through request for purchase of additional supplies, if applicable.
Recognize unusual results and difficulties encountered in all phases of laboratory performance to include purchased goods, environmental, mechanical and product related.
Assist with validation of all procedures performed thus providing for the safety and efficacy of products to include preventative maintenance.
Maintain a close working relationship with Management and Trainer, keeping them informed on issues pertaining to laboratory functions.
Review all paperwork.
May interact with and/or exposure to various groups, VIPs, and/or media.
Performs other duties as assigned.
Run departmental errands as directed.
Know the responsibilities of the scheduling staff and perform those duties in the event of absence.
Assist in other Laboratory areas as directed.
Attend meetings, seminars, and other workshops as required.