Lead, Billing & Collections Specialist
About The Position
As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain network, SpartanNash distributes grocery and household goods, including fresh produce and the Our Family® portfolio of products, to locations in all 50 states. Our braggingly happy team members — ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists — create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company’s own brick-and-mortar grocery stores, pharmacies and fuel centers. Ready to contribute to the success of our food solutions company? Apply now!
Requirements
- High School Diploma (Required) or GED; an equivalent combination of education and/or experience.
- Three years' experience in billings and collections.
- Strong written and verbal communication skills and customer service skills.
- Strong organizational, prioritization and problem-solving skills.
- Basic proficiency in MS Office (Word and Excel) and other desktop software.
- Basic knowledge and understanding of credit and collections transactions and processes.
Nice To Haves
- Experience with PeopleSoft helpful.
- Experience overseeing a retail in-store charge program and related accounts preferred.
Responsibilities
- Responsible for billings and collections of assigned accounts (i.e., accounts payable debit, graphic services, financial services and vendor accounts); follow up as necessary.
- Facilitate collection calls and/or correspondence for assigned accounts.
- Communicate with store charge customers regarding inquiries and payments and work with business customers to resolve issues.
- Prepare and provide reports (i.e., delinquency and bad debt analyses) reflecting status of credit and collection activity.
- Generate loan billing requirements and send details to accounting for term loans.
- Provide guidance, instruction and work direction to Billing Collection Specialist.
- Additional responsibilities may be assigned as needed.
Benefits
- Robust and competitive Total Rewards benefits package.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
