Lead Bilingual Medical Assistant

Howard Brown Health•Chicago, IL

11d•Onsite

About The Position

Howard Brown Health is a nationally recognized leader in LGBTQ+ health and wellness. Our commitment to inclusive and affirming care has made us a cornerstone of the Chicago community. At Howard Brown, we believe in providing holistic, patient-centered care that empowers individuals and enriches lives. This role, under the supervision and direction of staff nurses and primary care providers, provides direct patient care and clerical support. The position is located at the Halsted clinic (3501 N. Halsted St. Chicago, IL 60657) and pays $30.04/hour.

Requirements

MA Certification (RMA, CMA, CCMA, NCMA, NRCMA) (must be current and active)
Fluency in both English and Spanish/other language. Candidates must be able to speak, read, and write proficiently in both languages to effectively communicate with patients, clients, and colleagues.
Phlebotomy Certified Technician (PCT) required or eligible to sit for PCT Exam in first 90 days of employment
Completion of PersonABILITY, Team Based Care, and Principles of Health Coaching certificates
Three years of previous Certified Medical Assistant experience (either at HBH or externally)

Nice To Haves

Echocardiogram Certified Technician (ECT) preferred; must receive in first 180 days of employment
Any type of demonstrated leadership experience

Responsibilities

Carries out policies and procedures developed to maintain infection control and safety.
Performs duties according to approved policies and procedures relating to OSHA and Standard Precautions.
Performs routine clinical functions to include but not be limited to: vital signs, weight, blood pressure, urine sugar/protein dips, and hematest.
Multiple site assignments as needed.
Will follow role assignments that are in alignment with the Patient Centered Medical Home Standards, and participate in all Patient Centered Medical Home efforts.
Records data collected in appropriate EMR system.
Reports patient observations to the responsible provider or staff nurse.
Performs lab procedures as assigned, collects, labels, and processes all specimens including urine, stool, sputum, and blood as required.
Provides patient with appropriate requisition, information and instruction for ancillary tests and procedures ordered by physicians.
Stocks inventory and ensure cleanliness of examination rooms, equipment, and work area.
Reports medical and office supply inventory needs to supervisor.
Prepares specimens for shipment to external lab ensuring that specimens are ready and picked up by courier in accordance with designated courier schedule.
Checks spiceworks voicemail and route phone messages to providers or nurses.
Ensures that specimens are processed in accordance with established Howard Brown research protocol.
Maintains patient flow.
Participates in quality assurance process via data collection, evaluation of results, and implementation of recommendations.
Participates in research project participant recruitment as directed.
Performs data entry into Centricity as needed (i.e. referrals, depression collaborative).
Demonstrates commitment to Howard Brown core values, mission, and vision.
Participates in huddles.
Performs medical reception functions.
Mandatory attendance of department meetings.
Process purchase orders and obtaining appropriate signatures for approval for clinic when manager is out of office.
Oversee clinic tracking logs of refrigerator and sharp containers on a day basis.
Train Medical Assistants Externs students and evaluate their performance.
Complete Students evaluation forms and gives to manager for approval.
Performs other duties as assigned.

Benefits

Employer-sponsored health, dental, and vision insurance with two PPO plans and an HMO plan
BCBS HMO, PPO, and PPO Select Plans
BCBS Dental
BCBS Vision
3-weeks paid vacation and 1-week of personal time
12 accrued sick days per year
10 paid holidays, including Juneteenth
PTO Exchange allows employees to turn unused PTO into liquid assets
401k program with up to 5% employer match after 90 days
Employer-paid basic life insurance valued at one times the annual salary
Voluntary Life and AD&D, and Short-term and Long-term disability
Pre-tax commuter and parking benefit account
Flexible Spending Accounts for healthcare and dependent care
Tuition Reimbursement and Student Loan Forgiveness Programs; NHSC & PSLF
Employee Assistance Program with 5 employer-paid counseling sessions
50% off at Brown Elephant Resale Shops and discounts at local businesses