Lead Beverage and Food Server

Austin Country Club•Austin, TX

7d•Onsite

About The Position

Step into a tradition of excellence at Austin Country Club as our next full-time Lead Beverage and Food Server in beautiful Austin, TX. As one of Texas's oldest private clubs, Austin Country Club is renowned for its rich history, stunning setting, and unwavering commitment to outstanding hospitality and service. This is a full-time hospitality position offering flexible scheduling. Shifts typically range from 4 to 8+ hours, with weekday, weekend, and holiday availability required. Occasionally, you will work split shifts as needed to meet the club's service standards and member needs. As a Lead Beverage and Food Server, you will begin your day by leading the setup of the dining area, ensuring everything is pristine for members' arrival. Throughout your shift, you will deliver first-class service, greet and seat members with warmth and professionalism, and assist them with food and beverage selections, confidently explaining menu details and preparation methods. You will support your fellow team members and managers, anticipate and fulfill member needs, and engage with guests to make everyone feel welcome and at home. You will maintain a presentable and inviting environment, enforce safety and sanitation standards, and act as a liaison between the front and back of house. During service, you will ensure member checks are accurate, handle checkout procedures and tip-outs, and troubleshoot issues promptly. At the end of your shift, you will oversee the breakdown and closing duties, lead monthly inventory, and provide feedback to management, all while embodying the values, pride, and standards of Austin Country Club.

Requirements

High school diploma or equivalent
1+ year(s) of experience in a restaurant and serving position
Deep knowledge of wine, liquor, beer, food, and proper service
Strong communication and interpersonal skills
Team player mentality
Genuine passion for hospitality and guest service
Ability to manage multiple tasks in a fast-paced environment
Ability to move and lift up to 25 lbs. as well as stand, sit, and walk for extended periods

Nice To Haves

Club experience is a plus
Bartending experience is preferred
Basic computer skills are also a plus

Responsibilities

Lead the setup of the dining area.
Deliver first-class service.
Greet and seat members with warmth and professionalism.
Assist members with food and beverage selections, confidently explaining menu details and preparation methods.
Support fellow team members and managers.
Anticipate and fulfill member needs.
Engage with guests to make everyone feel welcome and at home.
Maintain a presentable and inviting environment.
Enforce safety and sanitation standards.
Act as a liaison between the front and back of house.
Ensure member checks are accurate.
Handle checkout procedures and tip-outs.
Troubleshoot issues promptly.
Oversee breakdown and closing duties.
Lead monthly inventory.
Provide feedback to management.