Lead Bartender

Horseshoe Bay Resort • New Orleans, LA

11d

About The Position

The Lead Bartender is a senior member of the bar team responsible for overseeing
the cocktail programs across all three venues — ATG, Henry's, and Public
Service. This role is equal parts creative and operational: you will shape and
maintain the beverage identity of each bar while ensuring day-to-day service
runs smoothly, inventory is managed with precision, and the team is held to the
highest standards of hospitality and professionalism.

Requirements

• Minimum 3–5 years of bartending experience in a high-volume, craft-focused bar environment.
• Extensive knowledge of spirits, cocktail history and technique, wine, and beer.
• Experience managing or contributing to inventory and ordering processes.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work a flexible schedule including nights, weekends, and holidays.
• ATC Responsible Vendor Permit required (or willingness to obtain upon hire).

Nice To Haves

• Prior leadership or senior bartender experience strongly preferred.

Responsibilities

• Develop, maintain, and evolve cocktail menus for ATG, Henry's, and Public Service, ensuring each program reflects the distinct concept and clientele of each venue.
• Standardize recipes, specs, and garnish execution across all three bars to ensure consistency regardless of who is behind the bar.
• Conduct regular menu reviews and propose seasonal updates based on ingredient availability, trends, and cost considerations.
• Train bar staff on all menu items, including proper technique, flavor profiles, and guest-facing descriptions.
• Collaborate with the culinary team and management on food and beverage pairings and special programming.
• Stay current on industry trends in craft cocktails, spirits, beer, and wine to keep our programs competitive and innovative.
• Conduct precise, regular inventory counts across all three bars, including liquor, beer, wine, non-alcoholic beverages, and bar supplies.
• Maintain accurate inventory records and track variance to identify waste, over-pouring, or discrepancies.
• Assist with or independently manage the submission of liquor, beer, and wine orders, ensuring par levels are maintained and product is ordered in a timely manner.
• Build and maintain relationships with distributor reps; communicate product needs, explore new offerings, and negotiate where appropriate.
• Receive and verify deliveries, ensuring accuracy of orders and proper rotation of stock.
• Set the standard for professionalism, hospitality, and craft — lead by example in every shift.
• Mentor and coach bartenders and barbacks, providing real-time feedback and supporting their growth.
• Assist management with onboarding and training new bar team members.
• Support scheduling needs and help ensure adequate staffing across all three venues.
• Address performance issues or guest concerns in the moment, escalating to management when appropriate.
• Foster a positive, team-first culture that values accountability, communication, and excellence.
• Maintain clean, organized, and properly stocked bar stations at all times across all three venues.
• Enforce opening and closing sidework checklists and hold the team accountable to their completion.
• Ensure all equipment is properly cleaned, maintained, and reported for repair as needed.
• Uphold all health, safety, and alcohol service regulations, including responsible service of alcohol (RSA) practices.
• Ensure proper labeling, dating, and storage of all perishable bar items.
• Deliver an exceptional guest experience through warm, knowledgeable, and attentive service.
• Engage guests confidently about cocktails, spirits, wine, and beer — making thoughtful recommendations based on their preferences.
• Handle guest complaints and special requests with professionalism and a solutions-oriented mindset.
• Contribute to an atmosphere that is welcoming, energetic, and consistent with the brand of each venue.

Benefits

• Highly competitive wages
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Flexible scheduling to allow you to focus on what is important to you
• Discounts with our Crescent managed properties in North America for you & your family members

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed