Lead Bartender

Loews Hotels•New Orleans, LA

2d•Onsite

About The Position

This role requires an experienced beverage service professional focused on creating exceptional guest experiences, expertly crafting signature cocktails and serving beverages with precision and flair. This role requires a blend of creativity, strong customer engagement skills, and meticulous attention to detail to maintain a vibrant and welcoming bar atmosphere. Working collaboratively with a dynamic team, the Bartender ensures a seamless, enjoyable, and memorable experience for every guest.

Requirements

An experienced beverage service professional focused on creating exceptional guest experiences, expertly crafting signature cocktails and serving beverages with precision and flair.
This role requires a blend of creativity, strong customer engagement skills, and meticulous attention to detail to maintain a vibrant and welcoming bar atmosphere.
Working collaboratively with a dynamic team, the Bartender ensures a seamless, enjoyable, and memorable experience for every guest.
Friendly and approachable demeanor with the ability to engage with guests and provide a positive experience.
Ensures that drinks are prepared according to specifications and served promptly.
Ability to handle multiple drink orders efficiently, especially during peak hours.
Strong focus on providing outstanding service to guests and enhancing their experience.
Ability to collaborate with other team members to provide seamless service.
High school diploma or GED equivalent
Thorough knowledge of all matters related to the proper administration of “up-scale” beverage service operations.
Certifications: TIPS or Equivalent beverage certification
Beverage knowledge, including fine wines, liquors, beers and sake
Ability to motivate staff to provide exceptional service during slow and busy meal periods
Self motivated to take on projects to improve restaurant and lounge

Nice To Haves

Veterans and military spouses are encouraged to apply.

Responsibilities

Maintains beverage staffing levels so as to provide for optimal performance
Establishes and ensures adherence to all departmental guidelines, policies, and procedures
Responsible for smooth, efficient, cost effective operation of outlet, to include: labor management, supervision of all aspects of service, inventory control and product selection
Personally supervises all activities for production/delivery of quality product/service
Interacts with guests frequently to ensure satisfaction and enjoyment of dining experience
Review and submits for approval all department storeroom requisitions, ensures operational costs are kept within forecasted budgetary guidelines
Establishes appropriate par levels for all inventories so as to support forecasted activities without experiencing shortages or excessive inventory situations.
Ensures security, control and proper use of operating supplies and equipment for all beverage outlets
Attends all required hotel meetings to keep abreast of in-house activities, special promotions and upcoming events, maintain communications with other departments within the hotel
Communicates daily with outlet managers to obtain/provide current information regarding daily activities/functions and upcoming events
Trains personnel as needed in order to ensure superior levels of performance
Follows New Hire Training and ongoing Star Service Competency programs in accordance with hotel policy
Evaluates changes in guest needs, the hotels guest mix and industry competitive set, to recommend appropriate product/service and operational changes necessary to ensure guest and employee satisfaction, while maintaining market dominance and exceptional financial performance
Maintenance of beverage menu
Other duties as assigned
Promotes and applies teamwork skills at all times
Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance.
Is polite, friendly, and helpful to guests, management and fellow employees
Executes emergency procedures in accordance with hotel standards
Complies with required safety regulations and procedures
Attends appropriate hotel meetings and training sessions
Maintains cleanliness and excellent condition of equipment and work area
Complies with hotel standards, policies and rules
Recycles whenever possible
Remains current with hotel information and changes
Complies with hotel uniform and grooming standards