Lead Barista - Pentagon

Guest Services, Inc. • Arlington, VA

1d • $24 • Onsite

About The Position

Provide a consistently high standard of guest service, cleanliness, product presentation, cost control, and sales for coffee, specialty drinks, and various food items. Complete guest transactions and assist employees with voids, corrections and related situations in a friendly, accurate, and efficient manner. Supervise the café in the absence of the Supervisor.

Requirements

• Partial High School education; High School Diploma/G.E.D. equivalent preferred
• Knowledge of or ability to learn how to create specialty coffees and other drinks
• Strong sanitation habits; strong guest service abilities; actively look for ways to assist guests and co-workers
• Ability to learn and use POS system including computerized cash register and credit card terminal
• Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment
• Lift, carry, and push up to 10 lbs. regularly, 15-20 lbs. frequently, and up to 30 lbs. occasionally
• Able to stand for extended periods
• Speech recognition and clarity, including the ability to understand the speech of guests and co-workers and the ability to speak clearly to be understood by same in English
• Physical presence at the job site is essential to perform job duties

Responsibilities

• In the absence of the supervisor, coordinate and monitor breaks and lunches
• Greet guests in a polite, positive manner; take food and beverage orders
• Prepare requested food and/or drinks and deliver to guest
• Assist guests through friendly interactions, answering questions, and completing sales on register/POS system in an accurate, efficient and friendly manner; assist employees with same
• Maintain store displays daily through stock rotation, cleaning, and organizing
• Receive and verify quantities of merchandise, organize and stock store, set displays
• Performs such other related duties as directed or required

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED