Barista - Pentagon

Guest Services, Inc.•Arlington, VA
•$18•Onsite

About The Position

The Barista brews coffee, tea, and other specialty drinks while providing excellent customer care. This role involves greeting guests, taking orders, preparing beverages, handling payments, and maintaining a clean and organized work area. The position requires strong customer service skills, mathematical abilities, and adherence to sanitation standards. Physical requirements include standing for extended periods, frequent bending, lifting, and carrying.

Requirements

  • Partial High School education; High School Diploma/G.E.D. equivalent preferred.
  • Strong sanitation habits.
  • Mathematic skills.
  • Strong customer service abilities; actively looks for ways to assist customers and coworkers.
  • Ability to recognize when a problem has occurred and communicate it to management.
  • Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit.
  • Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
  • Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently, and up to 50 lbs. occasionally.
  • Ability to stand for the entire work day.
  • Climbing steps regularly.
  • Withstanding temperature extremes in freezer, walk-in cooler, and grill areas.
  • Reading and writing work-related documents in English.
  • Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
  • Constantly communicates and receives verbal communication with other employees in a fast-paced environment.
  • Physical presence at the job site is essential to perform job duties.

Responsibilities

  • Greet guests in a polite, positive manner and take beverage orders.
  • Identify items and corresponding cost, and tabulate bills using a cash register, calculator, or other price equipment.
  • Prepare requested drinks and deliver to customers.
  • Issue receipts, refunds, credit, or change due to customers accurately.
  • Maintain cash register and contents within.
  • Turn in cash drawer and sales reconciliation at shifts’ end.
  • Smile and greet customers entering the unit; answer customers’ questions, and provide information on company policies.
  • Thank each customer.
  • Maintain clean and orderly work area; stock and maintain area with various supplies.
  • Serve other items as per unit guidelines.
  • Maintain awareness of safety issues, and report them immediately to your manager.
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