Lead Barber

Tommy Gun's Original Barbershop•Edmonton, AB

6h•Onsite

About The Position

As a Tommy Gun’s Barber Mentor, you are responsible for motivating, inspiring, educating and setting an example to all the Barbers in your team. The Barber Mentor will always positively represent the brand and uphold the highest levels of professionalism and customer service. You will also support the team guidelines and requests from Shop Leadership. As a Tommy Gun’s Barber Mentor, it is important that a positive and approachable demeanour is shown at all times, along with a versatile skill set and ability to achieve shop goals and targets. You will be required to motivate and encourage all barbers to help improve their skills and ensure they always deliver the Tommy Gun’s experience. As Barber Mentor you set the standard for all the Barbers in your team.

Requirements

Trained Journeyman-certified Barber or Hair Stylist, or in the process of completing your Apprenticeship
Exceptional Customer Service Skills
Adaptability to a Fast-paced Environment
In-depth Industry Knowledge and Trend Awareness
Excellent Communication Skills
Flexibility for Shift Work
Demonstrates a high level across all haircut styles, fades and on trend styling as well as all shave services
An extensive knowledge in upselling techniques/retail offering
Ability to develop close working relationships with Shop Managers, National Education Team and Barbers
Understanding of all industry trends
Confident in one on one training

Responsibilities

Welcome customers and Identifying Preferences based on thorough consultations
Providing Expert Recommendations Based on Face Shapes and Tastes
Demonstrating High-Quality Technical Skills, including clipper cuts with fades, natural necklines, texturizing, and customization to client needs and hair type
Building Lasting Relationships with Loyal Customers
Maintaining Grooming Stations and Sterilizing Tools
Maximizing Retail Opportunities through effective Chair Education
Delivering the Tommy Gun’s Guest experience
Maximizing Barber Performance
Educating and Training Barbers