Lead Banquet Captain -The Arrabelle
About The Position
The Lead Banquet Captain provides quality banquet service to guests. The role is responsible for planning events, setting up banquet facilities, ensuring prompt and accurate service, anticipating guest needs, and overseeing cleanup. The Lead Banquet Captain coordinates front-of-house staff, ensures event details match the Banquet Event Order (BEO), and supports any event position as needed to deliver a high-quality guest experience. This is a year-round, full-time position at The Arrabelle. The expected pay range is $21.50 to $26.88 per hour. Housing is not available. Candidates must be at least 18 years old.
Requirements
- High school diploma or GED.
- At least 1 year of food and beverage experience in a service or setup role.
- Conference, banquet, and/or high-volume restaurant experience.
- Ability to move heavy banquet equipment.
- Ability to work a flexible schedule, including extended hours, weekends, holidays, and split shifts.
- Ability to respond and adapt to last-minute changes.
- Ability to stand for extended periods.
- Must be at least 18 years of age.
Responsibilities
- Ensure the venue setup matches the contracted BEO, including chairs, tables, staging, table skirting, water stations, and buffets.
- Conduct a stand-up meeting with front-of-house staff to review the BEO and event-specific details.
- Check that staff are wearing uniforms correctly, including name tags.
- Oversee and assign staff duties during events.
- Oversee guest seating, meal and beverage service, and prompt table clearing.
- Work in any event position as needed to ensure a high-quality guest experience.
- Answer guest questions and accommodate special requests when possible.
- Ensure proper billing is completed for each event.
- Keep work areas neat and orderly and check banquet areas for proper setup and cleanliness before, during, and after shifts.
- Follow established opening and closing checklists.
- Greet guests courteously and professionally and handle multiple guests efficiently.
- Follow established brand standards for banquet setups.
- Ensure all BEOs are followed and serviced in a timely manner.
- Perform other duties as assigned.
Benefits
- Free employee ski passes and discounted lift tickets for friends and family.
- Free ski lessons.
- Employee discounts on lodging, food, gear, and mountain shuttles.
- 401(k) retirement plan.
- Employee Assistance Program.
- Training and professional development.
- Referral Program.
- Health, medical, dental, and vision insurance plans for eligible seasonal employees after working 500 hours (full-time roles).
- Free ski passes for dependents (full-time roles).
- Critical illness and accident plans (full-time roles).
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
