Banquet Captain

The Wilkinson Firm • Charlotte, NC

10d • Hybrid

About The Position

The Banquet Captain is responsible for running the floor for a section or a full function, including pre-shift meetings, assigning tasks, coordinating timing with the kitchen, ensuring service standards are met, and facilitating the handoff to the client's banquet manager. This role is crucial for delivering high-quality service in various Charlotte-area venues, including uptown hotels, the convention district, University City, and surrounding clubs and venues.

Requirements

• 2 or more years of banquet or event service with lead or captain experience
• Black professional pants or slacks
• Black closed-toe non-slip shoes
• Professional grooming and appearance
• Reliable transportation and a working smartphone
• Eligible to work in the United States (I-9 and E-Verify)

Responsibilities

• Lead pre-shift meetings and assign stations
• Run service timing with culinary and the client's banquet team
• Coach servers on the floor and provide real-time corrections
• Close the function, including counts, breakdown, and incident notes

Benefits

• Paid training before your first shift
• A written promotion path: captain to event lead to event operations manager
• Captain School, our paid leadership program, for people who want to lead
• Resume rewrite and mock interviews
• Schedules posted ahead; we tell you what the next 30 days of hours look like before you commit

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed