Banquet Captain

The Wilkinson Firm•Atlanta, GA
•Onsite

About The Position

The Banquet Captain is responsible for running the floor for a section or a full function, including pre-shift preparation, assigning tasks, coordinating timing with the kitchen, ensuring service standards are met, and facilitating the handoff to the client's banquet manager. Captains are essential to delivering high-quality service in various hospitality settings across Atlanta, including hotels, conference centers, caterers, and venues.

Requirements

  • 2 or more years of banquet or event service experience with lead or captain experience.
  • Black professional pants or slacks.
  • Black closed-toe non-slip shoes.
  • Professional grooming and appearance.
  • Reliable transportation.
  • A working smartphone.
  • Eligible to work in the United States (I-9 and E-Verify).

Responsibilities

  • Lead pre-shift meetings and assign stations to staff.
  • Manage service timing in coordination with the culinary team and the client's banquet team.
  • Coach servers on the floor and provide real-time corrections.
  • Oversee the closing of the function, including counts, breakdown, and documenting incident notes.

Benefits

  • Paid training before your first shift
  • A written promotion path: captain to event lead to event operations manager
  • Captain School, our paid leadership program
  • Resume rewrite and mock interviews
  • Schedules posted ahead (next 30 days of hours)
  • W-2 employment
  • Taxes handled
  • Workers' compensation
  • Real pay stub
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