Lead AV Service Technician
About The Position
Daisy is a national smart space installation and services company that simplifies smart home and office technology to make it work optimally, solving one of the biggest in-home problems today and bringing more joy into the lives of our clients. We are seeking a Lead Technician who is proficient at installing, configuring, and maintaining low-voltage integrated system equipment, devices, and components. The Lead Technician performs system configuration, calibration, programming, testing, and troubleshooting – as well as demonstrates mastery of basic wiring/cabling for low-voltage integrated systems. We seek a Lead AV Service Technician to solve and troubleshoot audio, visual, controls, and security equipment in residential and commercial locations. Our Lead Technicians regularly interact with clients while representing the Daisy brand and develop trusted relationships, helping to enhance their lives through technology.
Requirements
- High school diploma or equivalent
- 3-5 years of AV/Networking /Technology Integration Experience
- Control4 Certification
- Motivated to learn new technologies and processes
- Exhibits strong management and leadership skills; capable of leading and motivating others
- Can pass a drug screen and background check
- Possess a valid California driver’s license and access to a reliable, insured motor vehicle
- Able to independently lift items up to 50 pounds
- Capable of sitting, standing, and kneeling for extended periods of time
Responsibilities
- Read and interpret blueprints, diagrams, floor plans, specifications, and operational/product manuals.
- Manage all aspects of support including end-user training, troubleshooting, and follow through on escalation of issues.
- Collaborate on problem-solving in both installation standards and provide challenges and successes during weekly team meetings.
- Travels to various job sites; uses hand and power tools safely; maintains company-issued tools, equipment, and vehicle.
- In addition to clients, interact with builders and other industry professionals.
- Communicate every day with the project manager about the progress of the project.
Benefits
- 401(k)
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Training & development
- Vision insurance
- Competitive compensation based on experience and skillset
- 2 weeks of paid vacation
- Paid Sick Time
- Paid Holidays
- Bring Your Own Device Stipend
- Reward program offering exclusive discounts on entertainment, gifts, theater, etc.
- Manufacturer Purchase Programs
- Laptop & Peripherals
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
