Lead AV Service Technician

Daisy - SW Minneapolis • Shorewood, MN

2d • $25 - $35 • Onsite

About The Position

This is a founding Lead Technician role for Daisy's Minneapolis location. The Lead AV Service Technician will work directly with the local owner to help launch and grow the business. Responsibilities include leading installations, managing projects in the field, helping establish installation standards, and playing a key role in building the Minnesota team. This role offers more responsibility than just installation work, providing an opportunity to help build something from the ground up.

Requirements

• High school diploma or equivalent
• 5–7 years of AV, networking, low-voltage, or technology integration experience
• Experience in several of the following: lighting, shading, networking/Wi-Fi, indoor and outdoor audio/video, home theaters, security, surveillance, and smart home automation
• Positive attitude, strong customer service skills, and a professional work ethic
• Strong leadership and communication skills with the ability to lead projects and mentor others
• Excellent judgment and problem-solving skills
• Must pass a drug screen and background check
• Valid Minnesota driver's license with a clean driving record
• Able to lift up to 50 pounds and work in a variety of physical environments

Nice To Haves

• Experience with Control4, Crestron, or similar smart home automation platforms
• Industry certifications (CEDIA, AVIXA, manufacturer certifications, etc.)
• Minnesota Power Limited Technician (PLT) license (or willingness to obtain it; Daisy will provide paid study time, pay for the exam, and support through the licensing process)

Responsibilities

• Install, configure, and service integrated AV, lighting, shades, networking, cameras, and home automation systems
• Interact professionally with customers, trade partners, and contractors
• Install and terminate low-voltage cabling, panels, and junction boxes
• Troubleshoot audio, video, networking, and control systems
• Interpret project blueprints and system schematics to execute installations accurately
• Ensure clean, code-compliant, and high-performance installations
• Coordinate projects from installation through completion and communicate progress with customers and the Daisy team
• Serve as the on-site point of contact for clients, builders, designers, and trade partners
• Help establish installation standards and best practices for the Minneapolis branch
• Maintain a clean company vehicle, tools, and equipment
• Mentor and lead future technicians as our team grows
• Deliver service that meets Daisy's standards for quality, reliability, and professionalism

Benefits

• Competitive salary
• Opportunity for advancement
• Training & development
• Paid training and professional development
• Paid PLT licensing support for qualified candidates
• Career growth opportunities within a growing national company
• The opportunity to help build Daisy's Minneapolis location from the ground up

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED