Lead Associate, Facilitator

QXO•Coppell, TX

6d•Hybrid

About The Position

QXO is North America’s largest distributor and installer of insulation; second-largest distributor of roofing products; second-largest publicly traded distributor of lumber and building materials; and largest distributor of waterproofing products. QXO is the fastest growing company in the $800 billion building products distribution industry and plans to become the tech-enabled leader by delivering best-in-class customer satisfaction and outsized returns for its shareholders. The company is targeting $50 billion in annual revenue within the next decade through accretive acquisitions and organic growth. Visit QXO.com for more information.

Requirements

5+ years of experience in a technical/sales position within the waterproofing industry with extensive knowledge of the waterproofing industry, including products, systems, and top vendors.
4+ years of exceptional facilitation experience delivering training to multiple levels and programs, including both virtual and instructor-led training.
Strong technical proficiency in Microsoft Office and video conferencing technology, specifically Microsoft Teams and Zoom.
Technical proficiency in CRM systems – Salesforce preferred, familiarity with Oracle systems.
Highly organized with the ability to prioritize and complete multiple tasks without sacrificing quality and accuracy.
Proven proactive approach to problem-solving with strong decision-making skills; self-motivated.
Excellent written and verbal communication skills.
Ability to travel up to 30% of the time to deliver in-person training.

Nice To Haves

2 + years of people leading experience is a plus.

Responsibilities

Bring extensive experience in the waterproofing industry, including technical product knowledge, field site visit protocols, and major manufacturer offerings.
Demonstrate exceptional facilitation and communication skills with an ability to engage groups, generate conversation, and present content in a compelling and impactful style. Deliver instructor-led training events in person and virtually. Organize materials and provide support to learners before, during, and after training events.
Prepare, create, and maintain positive learning environments for groups of all levels, from frontline to senior leaders, and be able to tailor delivery to the audience.
Identify and proactively recommend program improvements to instructional designers.
Serve as the lead trainer for multiple programs across QXO organizations, certifying and mentoring new and existing facilitators, including guest facilitators, to ensure consistency and excellence in delivery.
Collaborate with key stakeholders and instructional designers on the development and deployment of new programs and initiatives. Learn internal processes and products to educate others credibly.
Stay up to date on trends in the waterproofing industry and with major vendors’ products and available training programs.
Stay current on training, facilitation, leadership, and learning methodologies.