Lead, Area Health Information Specialist
About The Position
Datavant is seeking a Lead, Area Health Information Specialist to support Release of Information (ROI) operations at several healthcare facilities in Englewood, New Jersey. This is a fully on-site role with regular local travel between assigned facilities. The Area Lead provides operational continuity, staff support, and client service, and serves as a liaison among client sites, HIM/ROI staff, and internal leadership. The role calls for a hands-on leader who can provide coverage and guidance in fast-paced healthcare settings while maintaining compliance, productivity, and service standards. The position is full-time, Monday through Friday, 8:00 AM to 4:30 PM EST. The person in the role must complete a 90-day ROI Certification course and pass with a score of at least 85%. Many client sites require post-offer health screenings and proof of, or completion of, vaccinations. Requests for exemptions are reviewed case by case by Datavant Human Resources, with availability depending on state law and circumstances. The estimated hourly base pay range is $17.36–$24, depending on location, responsibilities, skills, experience, and other role requirements. This position is not eligible for employment sponsorship.
Requirements
- High school diploma or GED.
- Prior healthcare, HIM, medical records, or ROI experience.
- Experience with ROI workflows and EMR systems.
- Ability to travel locally between sites.
- Proficiency with computers, email systems, and standard office equipment.
- Ability to maintain strict confidentiality and adhere to HIPAA regulations.
- Complete a 90-day ROI Certification course and pass with a score of 85% or higher.
Nice To Haves
- Lead or supervisory experience.
Responsibilities
- Provide consistent on-site coverage at assigned facilities based on operational needs.
- Support ROI operations across local hospitals and clinics.
- Serve as a primary point of contact between client stakeholders and internal leadership.
- Assist with onboarding, training, mentoring, and workflow support for Health Information Specialist staff.
- Communicate staffing needs, coverage gaps, volume changes, and site challenges proactively.
- Support productivity, quality, and service improvement initiatives.
- Process medical record and ROI requests accurately while maintaining strict confidentiality.
- Manage high-volume inbound and outbound calls from patients, providers, and authorized requestors.
- Handle fax, mail, and electronic ROI workflows, including logging and tracking requests.
- Review, date-stamp, and upload requests into HealthSource.
- Monitor fax queues, shared drives, and email inboxes to ensure timely processing.
- Create encrypted CDs/DVDs and maintain proper documentation.
- Assist walk-in patients by verifying identity and processing disclosures.
- Monitor and complete patient transfers throughout the workday.
- Ensure compliance with HIPAA, privacy regulations, and client-specific policies.
- Maintain working knowledge of site-specific workflows and systems.
- Support continuity of coverage and minimize operational risk across assigned sites.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
