Lead Area Health Information Specialist

Datavant•Mount Holly, NJ

6h•$17 - $24•Onsite

About The Position

Datavant is a healthcare data collaboration platform that provides data solutions for organizations across the healthcare ecosystem. The Lead Area Health Information Specialist supports Release of Information (ROI) operations and serves as a hands-on leader, mentor, and escalation point for staff and clients. This fully on-site role requires regular local travel between assigned facilities to maintain operational continuity, support staff, and promote client satisfaction. The Area Lead acts as a liaison among client sites, HIM/ROI staff, and internal leadership while supporting compliance, productivity, and service delivery. The role includes providing on-site coverage across hospital and clinic locations, assisting with staff onboarding and training, communicating operational needs and challenges, and supporting quality and service improvements. The specialist also processes medical record requests, handles calls and ROI workflows, monitors queues and inboxes, uploads requests into HealthSource, creates encrypted CDs/DVDs, assists walk-in patients, and supports patient transfers. The position requires strict confidentiality and compliance with HIPAA, privacy regulations, and site-specific policies. The employee must complete a 90-day ROI Certification course and achieve a score of at least 85%. The position is based in Mount Holly, New Jersey, and is scheduled Monday through Friday, 8:30 AM to 5:00 PM EST. Local travel is required. The stated estimated base pay range is $17.36–$24 per hour. The role is not eligible for employment sponsorship. Post-offer health screenings and proof of or completion of client-required vaccinations may be required.

Requirements

High school diploma or GED.
Prior healthcare, HIM, medical records, or ROI experience.
Experience with ROI workflows and EMR systems.
Ability to travel locally between sites.
Proficiency with computers, email systems, and standard office equipment.
Ability to maintain strict confidentiality and adhere to HIPAA regulations.
Professional, dependable, service-oriented, reliable, and punctual.
Strong communication and organizational skills, including the ability to manage competing priorities.
Comfort working fully on-site and leading by example while supporting staff in real time.

Nice To Haves

Lead or supervisory experience.

Responsibilities

Provide consistent on-site coverage at assigned facilities based on operational needs.
Support ROI operations across hospital and clinic sites.
Serve as a primary point of contact between client stakeholders and internal leadership.
Assist with onboarding, training, mentoring, and workflow support for Health Information Specialist staff.
Communicate staffing needs, coverage gaps, volume changes, and site challenges proactively.
Support productivity, quality, and service improvement initiatives.
Accurately process medical record and ROI requests while maintaining strict confidentiality.
Manage high-volume inbound and outbound calls from patients, providers, and authorized requestors.
Handle fax, mail, and electronic ROI workflows, including logging and tracking requests.
Review, date-stamp, and upload requests into HealthSource.
Monitor fax queues, shared drives, and email inboxes to ensure timely processing.
Create encrypted CDs/DVDs and maintain proper documentation.
Assist walk-in patients by verifying identity and processing disclosures.
Monitor and complete patient transfers throughout the workday.
Ensure compliance with HIPAA, privacy regulations, and client-specific policies.
Maintain working knowledge of site-specific workflows and systems.
Support continuity of coverage and minimize operational risk across assigned sites.
Complete a 90-day ROI Certification course with a score of 85% or higher.