Lead Appointment Generator - Kennesaw
About The Position
Coolray is seeking outgoing, energetic, and customer-focused Lead Appointment Generators to join our growing team. If you enjoy meeting new people, starting conversations, and earning incentives based on your performance, this could be the perfect opportunity for you. As a Lead Appointment Generator, you'll serve as a Brand Ambassador for Coolray inside our retail partner locations. Your primary responsibility will be engaging customers, educating them about our home services, and scheduling appointments for our in-home sales consultants. No HVAC, plumbing, or electrical experience is required—we provide the training and support needed for success. This role is ideal for individuals who enjoy customer interaction, thrive in a fast-paced environment, and are motivated by performance-based rewards.
Requirements
- Previous retail, customer service, sales, hospitality, or promotional experience preferred but not required
- Outgoing, friendly, and confident personality
- Strong communication and interpersonal skills
- Self-motivated with a positive attitude and strong work ethic
- Comfortable initiating conversations with customers
- Ability to work independently and stay engaged throughout the shift
- Reliable transportation
- Ability to use a smartphone, email, and text messaging for scheduling and communication
- Willingness to learn and grow within the home services industry
Responsibilities
- Represent Coolray professionally at retail partner locations and special events
- Engage customers in friendly, informative conversations about their home comfort and service needs
- Educate customers on Coolray's HVAC, plumbing, electrical, and home service offerings
- Generate interest and schedule appointments for in-home consultations
- Qualify customer needs and accurately capture contact information
- Maintain a positive, energetic presence while promoting company services
- Build strong working relationships with retail store leadership and staff
- Meet or exceed appointment-setting and lead generation goals
- Attend required meetings, training sessions, and team events
- Uphold company values while delivering an exceptional customer experience
Benefits
- Competitive hourly pay starting at $20.00 per hour
- Performance-based incentives and earning opportunities
- Generous Paid Time Off (PTO)
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan with Company Match
- Company-Paid Life Insurance
- Short-Term and Long-Term Disability Coverage
- Additional benefits including FSA, Employee Assistance Program (EAP), Legal Services, and Identity Theft Protection
- Comprehensive onboarding and ongoing training
- Career growth opportunities within a growing organization
- Fun, team-oriented, and supportive work environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
