Lead Application Engineer in Columbus, OH, for our direct client

Indotronix International Corporation • Columbus, OH

2d • Hybrid

About The Position

Client is seeking an experienced, hands-on technical leader to help establish and mature internal application support for its business application portfolio. This role will lead technical support, engineering, reliability, and lifecycle direction for the business application portfolio. The successful candidate will work at the intersection of software engineering, production support, data processing, system integration, and business operations. This person will help transfer critical application knowledge into a sustainable internal support model, improve monitoring and recovery, address technical debt, and lead enhancements that allow the business to operate and grow with confidence. This is a technical leadership role rather than a traditional people-management position. The Solution Engineer Lead will provide technical direction to application-support engineers and coordinate effectively with business subject-matter experts, enterprise technology teams, external service providers, and distributed development resources.

Requirements

• Bachelor's degree in Computer Science, Software Engineering, Information Systems, Engineering, or a related technical field. An equivalent combination of education and relevant experience may be considered.
• 10+ years of relevant software development, application engineering, integration, or production-support experience, including demonstrated technical leadership of complex enterprise applications.
• Advanced relational-database and SQL experience, with significant experience in SQL Server/T-SQL, Oracle/SQL, or comparable enterprise database technologies.
• Experience designing, supporting, or troubleshooting data-intensive applications and scheduled processing.
• Experience with application integrations, REST APIs, file exchanges, and data interfaces.
• Experience with at least one enterprise development technology such as C#/.NET or Java.
• Experience with source control, CI/CD, release management, testing, environment promotion, and rollback.
• Experience leading high-severity incident response and root-cause analysis.
• Experience producing technical documentation, architecture diagrams, operating procedures, and support runbooks.
• Ability to provide after-hours production support when business-critical needs require it.

Nice To Haves

• Experience with an enterprise energy-trading, risk-management, or commodity-management platform.
• Experience supporting energy pricing, risk, trading, scheduling, settlement, or billing processes.
• Experience with Azure, Azure DevOps, GitHub, IIS, Power Automate, or related enterprise technologies.
• Experience managing technical work performed by external providers, contractors, or distributed development teams.
• Relevant cloud, database, software-engineering, ITIL, or DevOps certifications.

Responsibilities

• Own technical architecture and engineering direction for the application portfolio.
• Lead complex production incident diagnosis, recovery, root-cause analysis, and corrective-action planning.
• Establish and maintain technical standards for development, testing, deployment, monitoring, security, documentation, and support.
• Lead technical knowledge transfer and ensure effective primary and backup coverage for critical applications and processes.
• Design or oversee application enhancements, integrations, data validations, automated controls, and performance improvements.
• Review source code, stored procedures, configurations, deployment packages, technical designs, and externally produced changes.
• Establish monitoring and alerting for application failures, scheduled processes, interfaces, incomplete data, and abnormal processing results.
• Develop and maintain architecture diagrams, technical documentation, support runbooks, recovery procedures, and dependency records.
• Coordinate releases, upgrades, patches, environment changes, rollback plans, and production validation.
• Lead technical interactions with packaged-software providers, custom-development partners, market-data services, SaaS platforms, and other external technology partners.
• Partner with business leaders and SMEs to prioritize production needs, risks, improvements, and enhancements.
• Coordinate with enterprise architecture, infrastructure, database, identity and access, cybersecurity, service management, and release teams.
• Promote compliance with change-management, access-control, audit, security, and applicable regulatory requirements.
• Mentor application-support engineers and help build a collaborative, accountable, and cross-trained team.
• Support Choice and adjacent retail-energy platforms when required for continuity, integration troubleshooting, or transition work.

Benefits

• Equal Employment Opportunity (EEO)
• Pay equity
• Equal pay for equal work
• Fair compensation based on skills, experience, and contributions
• Opportunities for success to Civilian Careers
• Compliance with all applicable laws, including taxation, equal employment opportunity, statutory benefits, and data reporting.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior