Lead APP Orthopedics

Trinity Health • Fort Lauderdale, FL

5d • Onsite

About The Position

The Lead APP supervises Physician Assistants and Nurse Practitioners within the designated service line while maintaining clinical duties. The position supports high-quality patient service and top-of-license practice through colleague guidance and coverage, quality assurance monitoring, new colleague orientation, ongoing staff training, and participation in the APP Leadership Council. The role is located at Holy Cross Health and Holy Cross HealthPlex in Fort Lauderdale, Florida.

The Lead APP works collaboratively with Holy Cross and service line leadership, physicians, nursing, and clinical staff. The role supports recruitment, develops and updates orientation programs, leads APP meetings, reviews performance indicators and outcomes, and initiates program changes to improve services. It also contributes to APP evaluations, staff education, quality reviews, patient safety, and professional development.

The position requires maintaining confidentiality, supporting customer service and organizational standards, promoting safe work practices, and ensuring APP staff are oriented to and follow applicable Joint Commission, DOH, and OSHA standards. Holy Cross Health describes a commitment to dignity, inclusion, and compassionate, person-centered care and is an Equal Opportunity Employer.

Requirements

• Graduate of an accredited Physician Assistant or Nurse Practitioner program.
• National APRN certification or national board certification as a Physician Assistant.
• Current Physician Assistant or APRN license in Florida.
• Current CPR/BLS certification.
• Recent or previous work experience in a multidisciplinary health care setting.
• Ability to prioritize and solve problems.
• Excellent oral and written communication skills.
• Analytical ability to evaluate processes and recommend improvements.
• Reliability and flexibility with work schedule.
• Excellent customer service skills.
• Knowledge of computerized health care documentation systems and ability to use desktop software such as EPIC, Excel, Word, and PowerPoint, as well as future programs implemented by Holy Cross.

Nice To Haves

• ACLS certification preferred.
• One to three years of supervisory experience preferred.

Responsibilities

• Promote professional growth, development, and successful performance of APPs within the designated service line.
• Collaborate with Holy Cross and service line leadership and participate in APP Leadership Council meetings.
• Partner with service line leadership to meet patient care, quality, safety, and technology standards.
• Support recruitment and orientation of new APPs, including developing and updating an APP orientation program.
• Participate in physician meetings.
• Schedule and lead ongoing APP meetings about staffing, recruiting, and key performance indicators.
• Provide guidance, mentoring, and coaching to APPs in conjunction with their position responsibilities.
• Communicate effectively and promptly with APPs to update, engage, and educate the team.
• Review key performance indicators and assess outcomes related to patient and staff satisfaction, continuity of care, program effectiveness, volumes, and financials in collaboration with service line leadership.
• Identify, initiate, and administer program changes to improve the quality and scope of services; ensure appropriate use of staff, supplies, and equipment.
• Maintain collaborative relationships with physicians, nursing, and clinical staff; help identify and resolve conflicts constructively.
• Model openness to new ideas, visibility, flexibility, adaptability, active listening, and service excellence.
• Support customer service initiatives and standards.
• Maintain confidentiality of patient, physician, colleague, and visitor information and safeguard privacy.
• Follow the Code of Conduct, Service Excellence Standards, and the Mission, Vision, and Values of Holy Cross Health.
• Perform job duties safely and report preventable hazards and unsafe practices to management.
• Review APP-related patient complaints and adverse event reports, perform chart reviews as requested, and share findings with service line leadership.
• Ensure a high level of quality service for patients.
• Oversee continuing staff education and training.
• Participate in annual APP evaluations in collaboration with supervising physicians.
• Ensure APP staff are oriented to and follow Joint Commission, DOH, and OSHA standards.
• Encourage professional development and ensure APPs maintain appropriate licensure, certification, and continuing education credentials; encourage participation in learning opportunities.
• Participate in and encourage APP participation in community outreach programs and activities.

Benefits

• Competitive salary based upon experience.
• Health, dental, and vision insurance.
• 403(b) with employer match.
• Paid time off and CME allowance.
• Malpractice insurance coverage.
• Supportive team environment with opportunities for professional growth and development.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager