Lead Apartment Service Technician

Morguard Residential • Irving, TX

4d • Onsite

About The Position

Morguard is seeking an experienced Lead Maintenance Technician to manage maintenance operations for their residential community. This role involves overseeing work orders, preventative maintenance, and the daily workload of the onsite team under the direction of the Community Manager. The technician will be responsible for maintaining high standards for the apartment community, performing routine maintenance, and assisting with capital improvement projects. A strong work ethic, customer service skills, and a foundation in appliance repair, painting, plumbing, and AC diagnostics and repair are essential.

Requirements

• HVAC Type I and Type II/EPA Universal Certification.
• Valid Driver’s License.
• Ability to respond to after-hours or weekend emergencies.
• Well versed with troubleshooting major appliances, water heaters, boilers, and AC units.
• Direct previous experience on a garden-style apartment community.
• Good communicator and listener with strong customer service skills.
• General knowledge or direct experience of plumbing, drywall repair, painting, carpentry, pressure cleaning, or minor electric troubleshooting and repair.
• Possess and continually improve the technical skills necessary to perform assigned maintenance.
• Must provide proof of a valid Driver's License in good standing.

Nice To Haves

• CPO certification is highly preferred but not required.
• Participate in the On-Call Rotation.

Responsibilities

• Accurately assess the root cause of each work order and work to close it out.
• Walk the property daily to identify and clear trash or debris.
• Manage the inventory of vacant apartments and assist with the turn-around process or schedule contractors.
• Inspect all vacant units before move-in to maintain quality.
• Respond to assigned work orders or general maintenance in a timely manner.
• Communicate with the Maintenance Supervisor or Property Manager regarding progress or delays.
• Work with the Regional Maintenance Supervisor on special projects or property-wide routine maintenance.
• Stay in sync with the company’s and community’s operating and safety policies and procedures.
• Adhere to federal, state, and local laws pertaining to community operation and Fair Housing.

Benefits

• On-Call Stipend
• Employer Provided Medical Insurance Options
• Excellent culture that supports a work-life balance with time off for Summer Hours, Vacation, Personal, Sick Leave, and Paid Holidays
• Education Reimbursement Program
• Dollar for dollar matching 401k Savings Plan with immediate vesting
• Opportunity to live onsite within portfolio with our Employee Discount

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed