Lead Analyst, Field Service Operations (Hybrid)

Stryker • Portage, MI

3d • Hybrid

About The Position

The Lead Analyst, Field Service Operations is responsible for managing multiple operational initiatives that ensure consistent execution and accountability for fleet operations and training events. Activities include the ownership and management of providers and associated contracts, fleet management, facility management, travel logistics and more.

Requirements

• Bachelor’s degree
• Minimum 4 years of relevant experience

Nice To Haves

• Fleet and vendor management experience preferred
• Clinical and technical training coordination experience preferred

Responsibilities

• Establish and maintain regular relationships and communication with vendors and Stryker leaders regarding fleet operations and training logistics.
• Oversee quality delivery from fleet and training vendors, ensuring consistent, high-quality operations.
• Manage the vehicle fleet, including maintenance schedules, utilization tracking, and lifecycle management.
• Monitor and develop metrics to measure the effectiveness of fleet operations, ensuring performance targets are met.
• Identify opportunities to improve fleet performance, cost, or utilization based on Field Service insights.
• Coordinate logistics for Clinical and Technical Training events, including scheduling, venues, equipment, catering and onsite support.
• Coordinate travel logistics for trainers and participants, including airfare, lodging, and ground transportation.
• Support training-related communications, including attendee notifications, logistics details, and post-event follow-up.

Benefits

• Stryker Corporation is an equal opportunity employer.
• Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.
• Stryker is an EO employer – M/F/Veteran/Disability.
• Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level