Lead Analyst - Credit Risk Management

Comcast • Philadelphia, PA

3d

About The Position

The Lead Analyst - Credit Risk Management aids a manager in administering initiatives involving credit and fraud risk strategy and management to support operations and customer experience. The role works with cross-functional teams across divisions and functional partners to understand challenges, translate credit policies into scalable system implementations, define current processes, and design technology-enabled future states. It integrates business and functional priorities and contributes in a complex environment, potentially leading teams or projects and sharing expertise.

The position leads analysis and design of credit strategies and business processes spanning areas such as Customer Operations, Sales Operations, Marketing, Training, Analytics, Finance, and Legal. It translates policies into business rules, system logic, and technical requirements; develops credit decisioning frameworks; and uses data analysis, testing, and scenario analysis to optimize credit and fraud risk outcomes. The analyst defines and tracks success metrics, communicates insights and recommendations, and leads end-to-end execution of initiatives from requirements and user acceptance testing through deployment and post-launch monitoring.

The role also facilitates stakeholder collaboration, secures alignment across field and corporate teams, identifies and remediates process gaps and execution risks, and diagnoses and documents issues using quality assurance practices. Regular, consistent, and punctual attendance is required, and the employee must be able to work nights and weekends on variable schedules as necessary.

Requirements

• Bachelor's degree; Comcast may also consider a combination of coursework and experience or extensive related professional experience.
• 7–10 years of relevant work experience.
• Ability to work nights and weekends on variable schedules as necessary.
• Skills in analytics, credit processes, and finance.

Nice To Haves

• Experience with SQL, Python, and Alteryx for business intelligence analysis.
• Relevant certifications, if applicable.

Responsibilities

• Lead analysis and design of existing and new credit strategies and business processes across multiple organizational areas.
• Translate credit policies into business rules, system logic, and technical requirements across digital and assisted sales flows.
• Design and document credit decisioning frameworks, including eligibility rules, identity verification, deposit strategies, and account-level controls.
• Identify and remediate process gaps and execution risks that affect credit outcomes and customer experience.
• Lead business intelligence analysis using SQL, Python, and Alteryx; extract data signals and understand credit and fraud risk behaviors.
• Conduct champion/challenger testing, simulations, and scenario analysis to optimize credit strategies.
• Define success metrics and establish plans to track, monitor, and measure outcomes.
• Communicate insights, trade-offs, and recommendations through data-driven storytelling for technical and business audiences.
• Recommend mitigations and work with business partners to implement changes.
• Lead requirements development and end-to-end execution of credit and fraud risk initiatives, including requirements finalization, UAT, deployment, and post-launch monitoring.
• Create proposed credit decision frameworks and future-state designs that account for impacts on customers, employees, and existing processes.
• Facilitate working sessions with internal stakeholders to implement risk initiatives or remediate practices that pose credit and fraud risk concerns.
• Work closely with matrixed field and corporate teams to secure alignment.
• Diagnose, correct, and document issues, risks, and problems using quality assurance practices as necessary.
• Exercise independent judgment and discretion in significant matters.
• Maintain regular, consistent, and punctual attendance and work nights and weekends on variable schedules as necessary.
• Perform other duties and responsibilities as assigned.
• Follow Comcast's Operating Principles, prioritize the customer experience, learn and advocate for its technology and products, collaborate as a team, participate in the Net Promoter System, drive results and growth, support inclusion, and act in the interests of customers, colleagues, investors, and communities.

Benefits

• An array of benefits and support options intended to support employees physically, financially, and emotionally, with personalized guidance and tools.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior