Lead Analyst, Commercial Data & AI- Orthopedics

Johnson & Johnson•West Chester, PA

1d•Remote

About The Position

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that’s reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech On October 14, 2025, Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. It is anticipated following conclusion of the transaction, you would be an employee of DePuy Synthes, and your employment would be governed by Orthopaedics employment processes, programs, policies, and benefit plans. Details of any planned changes would be provided to you by Orthopaedics at an appropriate time and subject to any necessary consultation processes. We are searching for the best talent for Lead Analyst, Commercial Data & AI. The Lead Analyst, Commercial Data & AI supports the end-to-end analytical and AI enablement workstream for the Depuy Synthes global Commercial systems and operations to enable consistent data insights and user engagement. This role builds trusted datasets and KPI frameworks and delivers predictive and generative AI solutions that improve lead generation, opportunity management, customer engagement, and commercial execution. The Lead Analyst partners closely with Marketing, Product, Sales, and Data Strategies to ensure data quality, measurement integrity, and responsible AI practices.

Requirements

5+ years of experience in analytics, data science, or marketing/customer analytics, including hands-on CRM/lifecycle measurement.
Advanced SQL skills (complex joins, window functions, CTEs) and experience working with large-scale, complex datasets.
Proven hands-on experience with Alteryx Designer to build, automate, and optimize end-to-end data workflows.
Strong ability to clean, blend, and transform large, complex datasets from multiple sources.
Strong knowledge of Orthopaedics products, procedures, and customer profiles.
Experience translating business questions into hypotheses, analytical approaches, and clear recommendations on optimal data structure to meet stakeholder needs.
Ability to partner effectively with cross-functional stakeholders and influence without direct authority.
Knowledge of data privacy concepts relevant to CRM (consent, suppression, PII handling) and comfort working within governance controls.
Excellent written and verbal communication skills; able to create executive-ready materials.

Nice To Haves

Experience with CRM and Commercial platforms (e.g. Salesforce Life Science Cloud, Marketing Cloud, Movemedical, Tableau Server)
Experience with cloud data warehouses (e.g., Reltio, AWS, Snowflake, SAP, Redshift, Databricks)
Experience with customer identity resolution, attribution approaches, and performance concepts.
Hands-on experience evaluating or implementing GenAI solutions (prompting, retrieval-augmented generation, evaluation/guardrails).
Experience with BI tools (e.g., Power BI, Tableau) and semantic modeling.

Responsibilities

Build and govern customer data assets: Partner with Data Strategies to define source-of-truth datasets, data definitions, and quality monitoring; document logic and ensure reproducibility.
Data Quality & integrity: Monitor and improve data accuracy, completeness, and consistency across systems.
GenAI for Commercial enablement: Prototype and evaluate generative AI use cases (e.g., message variant generation, subject line testing, content summarization, agent-assist) with clear guardrails, human validation layer, and measurement.
Stakeholder leadership: Partner on analytics intake and prioritization for CRM and other Commercial platforms; translate ambiguous questions into structured hypotheses, analytical plans, and deliverables.
Commercial measurement and insights: Define and standardize KPI frameworks, translate business needs into clean, usable data models, and communicate data structure insights to leaders and cross-functional partners.
Responsible data & AI: Ensure compliance with data privacy, consent, security, and AI governance policies; identify bias/fairness risks and propose mitigations.
Mentorship: Coach analysts on analytical rigor, SQL best practices, and experimentation while ensuring data quality, governance, and reproducibility.

Benefits

Consolidated retirement plan (pension)
Savings plan (401(k))
Long-term incentive program
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year (or 48/56 hours in CO/WA)
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year