Lead Analyst, Commercial Data & AI | Remote US – DePuy Synthes

Johnson & Johnson • Raynham, MA

1d • Remote

About The Position

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that’s reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech. We are searching for the best talent for a Lead Analyst, Commercial Data & AI to join our J&J Orthopaedics team (DePuy Synthes). This position is remote US based. Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

Requirements

• Minimum of a bachelor's degree is required, MBA is preferred.
• 5+ years of progressive business experience is required.
• Experience in analytics, data science, or marketing/customer analytics, including hands-on CRM/lifecycle measurement is preferred.
• Strong ability to clean, blend, and transform large, complex datasets from multiple sources is required.
• Knowledge of orthopaedics products, procedures, and customer profiles is required.
• Experience translating business questions into hypotheses, analytical approaches, and clear recommendations on optimal data structure to meet stakeholder needs.
• Ability to partner effectively with cross-functional stakeholders and influence without direct authority.
• Knowledge of data privacy concepts relevant to CRM (consent, suppression, PII handling) and comfort working within governance controls.
• Excellent written and verbal communication skills; able to create executive-ready materials.

Nice To Haves

• Advanced SQL skills (complex joins, window functions, CTEs) and experience working with large-scale, complex datasets is preferred.
• Proven hands-on experience with Alteryx Designer to build, automate, and optimize end-to-end data workflows is preferred.
• Experience with CRM and Commercial platforms (e.g. Salesforce Life Science Cloud, Marketing Cloud, Movemedical, Tableau Server).
• Experience with cloud data warehouses (e.g., Reltio, AWS, Snowflake, SAP, Redshift, Databricks).
• Experience with customer identity resolution, attribution approaches, and performance concepts.
• Hands-on experience evaluating or implementing GenAI solutions (prompting, retrieval-augmented generation, evaluation/guardrails).
• Experience with BI tools (e.g., Power BI, Tableau) and semantic modeling.

Responsibilities

• Build and govern customer data assets: Partner with Data Strategies to define source-of-truth datasets, data definitions, and quality monitoring; document logic and ensure reproducibility.
• Data Quality & Integrity: Monitor and improve data accuracy, completeness, and consistency across systems.
• GenAI for Commercial enablement: Prototype and evaluate generative AI use cases (e.g., message variant generation, subject line testing, content summarization, agent-assist) with clear guardrails, human validation layer, and measurement.
• Stakeholder leadership: Partner on analytics intake and prioritization for CRM and other Commercial platforms; translate ambiguous questions into structured hypotheses, analytical plans, and deliverables.
• Commercial measurement and insights: Define and standardize KPI frameworks, translate business needs into clean, usable data models, and communicate data structure insights to leaders and cross-functional partners.
• Responsible data & AI: Ensure compliance with data privacy, consent, security, and AI governance policies; identify bias/fairness risks and propose mitigations.
• Mentorship: Coach analysts on analytical rigor, SQL best practices, and experimentation while ensuring data quality, governance, and reproducibility.

Benefits

• Vacation –120 hours per calendar year
• Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
• Holiday pay, including Floating Holidays –13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
• Caregiver Leave – 80 hours in a 52-week rolling period
• Volunteer Leave – 32 hours per calendar year
• Military Spouse Time-Off – 80 hours per calendar year
• Consolidated retirement plan (pension)
• Savings plan (401(k))

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level