Lead Analyst - Collections

Canadian Blood Services•Kelowna, BC

1d•Hybrid

About The Position

Canadian Blood Services is looking for a Temporary Full-Time Lead Analyst - Collections to join our Collections, Strategy & Integration team. The Lead Analyst partners with business stakeholders to deliver high-quality, data-driven insights that support strategic decision-making across Collections. Reporting to the Manager, Strategic planning & Business integration, this role leverages expertise in statistical analysis, predictive modeling, and customer analytics, while leading reporting, dashboard development, and data governance. The position requires strong collaboration, the ability to manage multiple priorities, and a commitment to excellent stakeholder service.

Requirements

Post-secondary level education in a relevant discipline from a recognized academic institution, preferably a university degree in business, mathematics, analytics or computer science.
A minimum of 5-7 years of experience in data/information management and statistical analysis.
Extensive knowledge of database management, data architecture, Excel, MS Word, PowerPoint, web-based technology.
Experience with SAP BIW, Microsoft Azure or equivalent.
Excellent team building and leadership skills; proven ability to build trust and relationships.
Excellent communication and storytelling skills; proven ability to provide sound independent guidance of the portfolio’s matters to a business unit’s leadership.
Demonstrated problem-solving, and decision-making ability.
Superior analytical skills and advanced knowledge of spreadsheets and data-modeling tools.
Advanced ability to present and communicate information and technical training in group settings to a wide and diverse audience.
Excellent organizational skills and ability to work independently and to manage multiple priorities.

Nice To Haves

APICS/CPIM and understanding of lean manufacturing concepts an asset.

Responsibilities

Partners with business leaders to deliver strategic analytics that inform decision-making across the integrated supply chain.
Serves as a subject matter expert across multiple analytics domains, promotes best practices, mentors team members and communicates tailored insights effectively to stakeholders.
Performs statistical analyses to support a range of business and cross-functional initiatives, while contributing to business intelligence roadmaps and strategic planning.
Represents the collections division on enterprise projects and supports the definition and tracking of success measures and expected benefits.
Supports data governance and data quality initiatives, ensuring changes are effectively communicated and reflected across KPIs, metrics, reports, and analyses.
Proactively identifies and addresses data gaps, collaborates with IT and stakeholders to resolve data availability challenges, and drives continuous improvement in data processes.
Establishes standardized procedures and documentation, ensures consistency and repeatability in reporting, and supports system enhancements through business analysis and user acceptance testing.
Leads the reporting and analysis for the Collections division for short and long term strategic plans and throughout the integrated business planning process.
Supports the division’s portfolio of key initiatives, including intake support, delivery support, risk/issue management, and benefit realization.