Lead Business Systems Analyst

Empower • Overland Park, KS

1d • Hybrid

About The Position

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself. As a Lead Analyst - Business Systems you will act independently under consultative direction. Formulate, define, and document system/applications objectives through research and fact-finding to develop or modify complex systems/applications that support the actuarial valuations and/or investments divisions. Prepare detailed specifications from which system/applications will be developed and maintained.

Requirements

• 10+ years of experience as a Business Systems Analyst or similar role in software development, with demonstrated leadership responsibilities.
• Proven experience leading requirements efforts across large, complex, multi-team initiatives.
• Strong experience with RESTful APIs, including integration patterns, API documentation, and tools like Postman.
• Expertise in writing user stories across full-stack applications (UI and backend/API layers).
• Experience working within Agile frameworks, using tools such as Jira, Confluence, and Figma.
• Strong ability to influence stakeholders and bridge communication between business and technical teams.
• Deep experience documenting system requirements, workflows, and technical specifications.
• Solid understanding of distributed systems, multi-platform architectures, and system integrations.
• Demonstrated ability to manage competing priorities, guide teams through ambiguity, and drive outcomes.
• Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.

Nice To Haves

• Experience leading within authentication, identity management, or security domains (SSO, OAuth, MFA).
• Background in financial services, particularly defined contribution or retail investment platforms.
• Strong SQL skills for data analysis, validation, and decision support.
• Experience establishing BA standards, frameworks, or governance models.
• Understanding of web accessibility standards (ADA/WCAG).
• Experience writing acceptance criteria, BDD-style specifications, or leading refinement sessions.
• Prior hands-on experience as a QA engineer, developer, or similar technical role.
• Experience supporting production environments and leading issue resolution efforts.

Responsibilities

• Lead requirements strategy and execution across the authentication value stream, ensuring alignment from epics to detailed user stories.
• Guide and mentor Business Systems Analysts, establishing best practices for requirements documentation, analysis, and delivery.
• Partner with product owners, architects, and engineering leaders to shape solutions and influence technical design decisions.
• Gather and document complex business and technical requirements in an Agile environment, translating them into clear, actionable user stories.
• Oversee and contribute to detailed API requirements (request/response structures, data mappings, error handling, integration workflows) for Java/Spring Boot services.
• Define and validate front-end requirements for React-based web applications, ensuring a cohesive and user-centered experience.
• Drive creation of flow diagrams, sequence diagrams, and technical documentation for authentication and identity management systems.
• Facilitate breakdown of complex initiatives into scalable, well-defined features and stories in collaboration with technical teams.
• Ensure consistency, quality, and traceability of requirements across multiple teams and workstreams.
• Lead cross-team collaboration to resolve dependencies, risks, and ambiguities.
• Analyze systems and processes to identify strategic improvement opportunities and drive continuous improvement initiatives.
• Conduct impact analysis, support production issue triage, and guide teams through complex troubleshooting scenarios.

Benefits

• Medical, dental, vision and life insurance
• Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
• Tuition reimbursement up to $5,250/year
• Business-casual environment that includes the option to wear jeans
• Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
• Paid volunteer time — 16 hours per calendar year
• Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
• Business Resource Groups (BRGs) – BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees