Lead Analyst, Business Intelligence

Ensemble Health Partners • Work at Home - Ohio - Other, OH

21h • $111,800 - $167,700 • Remote

About The Position

Ensemble is hiring a Lead Analyst to serve as the dedicated analytics partner for assigned functional areas of its revenue cycle business. Working closely with operational leaders, the role owns the analytic strategy for its portfolio: defining meaningful metrics, investigating performance drivers, and identifying opportunities to improve. The Lead Analyst is expected to think critically, look beyond incoming requests, challenge assumptions constructively, and influence teams to apply insights to business outcomes.

The role maintains a curated inventory of analytics assets—including dashboards, reports, and data sources—with a clear purpose, audience, and owner for each. It works with leaders to define and maintain key performance indicators, analyze operational, financial, and clinical drivers, and turn complex data into clear narratives for audiences ranging from executives to frontline leaders.

The Lead Analyst develops interactive visualizations and self-service tools using Databricks or Power BI, partners with the Data team to identify and validate data, and helps set a sequenced reporting and analytics roadmap. The position also contributes to enterprise data assets and standards, and trains and mentors other Strategic Analytics team members. This is a remote position requiring willingness and ability to travel up to 10% and work onsite at client, temporary, or corporate locations as business needs require. The role is limited to individuals residing and authorized to work in the United States.

Requirements

• Bachelor's degree in Information Technology, Information Management, Analytics, Business, Finance, or a related field.
• At least 7 years of experience in business intelligence, analytics, or a related field, including direct partnership with business or operational leaders.
• Strong communication and storytelling skills, with the ability to present insights and recommendations to executives and frontline leaders.
• Demonstrated critical-thinking and problem-solving skills, with a track record of creating value through analysis.
• Ability to define and explain KPIs and analyze the operational drivers behind them.
• Expert proficiency in a data visualization tool such as Power BI.
• Advanced SQL skills and experience with database platforms such as Databricks.
• Experience with ETL tools and data modeling.
• Strong consultative and relationship-building skills, including the confidence to constructively challenge assumptions.
• Experience mentoring or training other analysts.
• Deep understanding of the healthcare system, preferably revenue cycle management, and experience working with clinicians, operations, and business leaders.
• Proficiency with MS Office.
• Must be inquisitive and open to innovation, including AI, to explore better processes and improve patient and client experiences.
• Must reside and be authorized to work in the United States.
• Must be willing and able to travel up to 10% and work onsite at client, temporary, or corporate locations as business needs require.

Nice To Haves

• Industry certification in a data visualization tool such as Power BI.
• Experience working in a dedicated or embedded analytics partnership model.
• Experience building and managing a curated analytics asset portfolio.
• Experience supporting healthcare revenue cycle operations, analytics, or performance improvement.
• Working knowledge of revenue cycle workflows, KPIs, and operational drivers across one or more areas of the revenue cycle.
• Ability to connect operational processes and performance drivers to financial outcomes and actionable analytics.
• Experience using Epic and working with Epic-based revenue cycle data, reporting, and workflows.
• Familiarity with Epic revenue cycle applications and data structures.

Responsibilities

• Serve as the Strategic Analytics partner to assigned functional areas and build a thorough understanding of their operations, goals, challenges, reporting resources, and data.
• Meet regularly with functional-area operations leaders and teams to understand priorities, test assumptions, and align analytics work with business outcomes.
• Proactively bring ideas, questions, and opportunities to leaders and serve as a strategic thought partner.
• Define, document, and maintain KPIs, including business definitions, targets, and benchmarks.
• Analyze KPI drivers, including root causes, trends, variances, and contributing factors, and explain what is affecting performance and why.
• Identify and quantify improvement opportunities and translate analysis into actionable recommendations that support measurable operational and financial impact.
• Maintain a curated inventory of dashboards, reports, and data sources for the functional area.
• Evaluate analytics assets for relevance, usage, accuracy, and redundancy; retire, consolidate, or enhance assets as appropriate.
• Ensure analytics assets meet design, naming, documentation, and delivery standards.
• Partner with the Data team to identify, acquire, and validate reporting and analytics data, and translate functional priorities into a sequenced roadmap.
• Design and develop interactive visualizations and self-service tools in Databricks or Power BI, selecting formats suited to each audience.
• Create content that helps leaders move from information to insight and action, balancing executive summaries with deep-dive analytic capabilities.
• Develop, document, and maintain enterprise data assets, including KPI definitions and metric standards.
• Train, coach, and mentor Strategic Analytics team members in analytic thinking, visualization practices, and stakeholder engagement.
• Contribute to team standards, shared practices, and knowledge sharing across functional areas.

Benefits

• Comprehensive benefits package supporting physical, emotional, and financial health, including healthcare, time off, retirement, and well-being programs.
• Professional development opportunities, including a relevant professional certification for each associate.
• Tuition reimbursement.
• Quarterly and annual incentive programs for employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior