Lead ALF Case Manager

Libertana•Sherman Oaks, CA

10d•Remote

About The Position

The Lead ALF Case Manager is responsible for ensuring the positive quality of life and well-being of selected ALWP and CCT clients in a specified region of RCFE’s. This will be done through performing a monthly face-to-face visit with each client, as well as a weekly follow up visit with each client, their social worker, or their RN to ensure they continue to flourish in the RCFE. The Lead ALF Case Manager will identify services needed for each client and work with the CCT and/or ALWP coordinators, the CCT Manager, and the ALW/ALF Manager to ensure services are provided. The Lead ALF Case Manager will build rapport with the staff members at each RCFE and will work to ensure Libertana maintains positive communication with them. Quality assurance reviews may need to be performed as needed. The Lead ALF Case Manager will also help to develop PR strategies, manage client databases, and assist the Director of Waiver Services in general program development.

Requirements

Minimum of 2 years’ experience working in a related field.
Must have a bachelor’s degree in social work, psychology, counseling, rehabilitation, gerontology, sociology, or related field.
Possess current CPR certification or can receive upon hiring.
Exercises exceptional judgement and understanding of clinical practices and documentation skills.
Superior organizational skills and ability to work independently.
Good written and verbal communication skills.
Application management and Public Relations skills
Knowledgeable in the use of computers and electronic information and charting systems.
Ability to build and maintain good relationships with Libertana office personnel and RCFE staff.
Licensed driver with automobile in good working order.
Familiarity with Title 22
Knowledge of Confidentiality, HIPAA and healthcare laws and regulations
Maintains all credentials up to date.

Nice To Haves

Knowledge of California Community Transitions and California Assisted Living Waiver Programs preferred.

Responsibilities

Conducts assessments using ALWP Monthly Form, and any other tools required to determine level of care and services needed for clients.
Responsible for the completion of relevant documents and assessments.
Uses judgement and decision-making abilities to assess client needs.
Notifies ALWP Coordinator, CCT Manager, ALW/ALF Manager, of services needed for each client and ensures these services are provided in a timely manner.
Notifies SNF Administrator if client has been re-hospitalized.
Conducts quality assurance audits/assessments as needed.
Establishes and maintains positive relationships with RCFE staff and other vendors.
Manage client databases.
Develop PR strategies and programs.
Recruiting, Interviewing, and Hiring
Oversee and Manage Team Performance
Initiates and sets goals for department
Constant communication with department team
Enhance efficiency and productivity of procedures and employees
Maintain positive customer satisfaction/service
Create and implement department specific training
Maintain Federal and State regulations/ labor laws
Maintain a comfortable work environment for all employees
Monitor compliance
Staff evaluations
Maintains proper timekeeping.
Follows policies and procedures as per Employee Handbook.
Maintains all credentials up to date.
Reports Fraud and Abuse.
Knowledge of mandated reporting.
Conducts timely recording and/or documentation of client contact.
Attends Department meetings (in person, by phone or by web).
Attends all State mandated in service trainings.
Performs other duties that may be assigned.