Lead AI Engineer 4D

Genpact • New York City, NY

1d • $80,000 - $100,000 • Hybrid

About The Position

Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Requirements

• Experience in technical, customer-facing role — Forward Deployed Engineer, Solutions Engineer, Solutions Architect, or software engineer with consulting experience.
• Former technical founders are strongly encouraged to apply.
• Daily, hands-on working fluency with Claude (or a comparable frontier LLM) as a build tool — not as a chatbot. You use it to ship every day.
• Production experience with LLMs: advanced prompt engineering, agent development, evaluation frameworks, and deployment at scale.
• Strong programming skills in Python and, ideally, one or more of TypeScript, JavaScript, Java, or SQL.
• Experience shipping production applications.
• Track record of shipping something a customer or end-user actually paid for, used, or measured — a product, an internal tool, a notable open-source project, or a demo that closed a deal.
• Can hold your own in a client conversation with senior stakeholders. You do not need a PM to translate.
• High agency — comfortable navigating ambiguity in complex organizations and turning vague business problems into concrete technical plans.
• High cooperation mindset — you can balance competing priorities across customer teams, Genpact delivery, and partners with integrity.
• AI/ML Ops
• English (Required)
• Proficient - C2

Responsibilities

• Work inside customer systems to build production applications with Claude and other frontier models, making sure they meet real customer requirements.
• Deliver technical artifacts: agentic workflows, MCP servers, sub-agents, agent skills, evaluation harnesses, and the integrations that wire them into the client's stack.
• Own a workstream end-to-end — discovery, architecture, build, demo, handoff.
• Make trade-offs between scope, speed, and quality in real time.
• Co-design solutions with client stakeholders at the Director and VP level.
• Sit in the client's room, take direction, and turn it into shipped code by the end of the day.
• Provide white-glove deployment support inside enterprise environments.
• Be the person the client trusts when something has to work.
• Identify and codify repeatable deployment patterns.
• Contribute reusable assets — code, prompts, skills, runbooks, reference implementations — back to the Genpact Applied AI practice.
• Stay current with the latest in LLM capabilities, agent frameworks, and the AI product development stack.
• Bring field insights back to our product and partner teams.

Benefits

• The approximate annual base compensation range for this position is: 80,000 to 100,000 USD
• Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.
• Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
• Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed