Lead, Advanced Practice Providers

Pomelo Care

5d • $135,000 - $145,000 • Remote

About The Position

Pomelo Care is the leading virtual medical practice for women and children, providing care across pregnancy, postpartum, pediatrics, menopause, and perimenopause. We combine proactive, 24/7 clinical care with technology that helps us reach patients earlier, identify risks sooner, and deliver personalized care throughout their journey. Our team includes clinicians, technologists, operators, and problem-solvers working together to make high-quality care more accessible for families nationwide.

Your north star: Lead a team of advanced practice providers (APPs) to deliver high-quality, evidence-based care focused on improving perinatal health outcomes.

Requirements

• Advanced Practice Provider (FNP, CNM, or WHNP) with current unrestricted multi-state (compact) license
• 5+ years clinical experience in a hospital and/or healthcare practice, serving maternal-child health populations
• 3+ years of leadership experience
• Internet-connected, ability to work remotely
• Willing to travel occasionally (infrequent)
• An advanced practice provider who understands the prevalence and role that birth inequity and structural racism plays in maternal morbidity and mortality.
• Facility using multiple tech platforms, with an eagerness for advising about platform improvements and adapting to new systems
• Eager to thrive in a fast-paced, metrics-driven environment
• Phenomenal interpersonal and communication skills
• Professionally engaged
• Able to cultivate a team of highly accountable APPs that avoids emotional waste and promotes shared governance

Nice To Haves

• Experience working with Medicaid populations preferred

Responsibilities

• Manage a team of high-performing APPs delivering high-quality virtual maternity and infant care to our patients.
• Monitor quality of care across a team of APPs, and identify training opportunities at both the individual and team level. Work with the learning and development team to roll out additional trainings across the APP team.
• Support the team in addressing barriers to care that have been identified by patients and/or the care team.
• Hold the APP team accountable to meeting Pomelo’s clinical objectives and key results (OKRs). Incorporate reviews of QA findings and individual APP performance metrics into each 1:1 meeting to ensure that team members receive timely feedback and guidance to continually improve their performance.
• Provide insights about frontline care and opportunities for process improvements to leadership and multi-disciplinary stakeholders.
• Identify opportunities for professional growth for each individual on the team and support advanced practice providers in working toward those goals.
• Participate in the recruiting process for open advanced practice provider positions by reviewing applications and interviewing candidates.
• Manage the onboarding process of newly hired advanced practice providers.
• Collaborate with Market and Care Operations teams to optimize patient-centered care.

Benefits

• Competitive healthcare benefits
• Generous equity compensation
• Membership in the First Round Network (a curated and confidential community with events, guides, thousands of Q&A questions, and opportunities for 1-1 mentorship)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior