Lead Advanced Practice Clinician (Metrowest MA)

Planned Parenthood League of Massachusetts • West Springfield, MA

16h • Onsite

About The Position

Planned Parenthood League of Massachusetts (PPLM) is the state’s leading provider of sexual and reproductive health care, nationally recognized for education and research. Our mission: ensure everyone in Massachusetts has access to compassionate, judgment-free care and education. We operate four health centers and offer telehealth statewide as part of a network of 600 Planned Parenthood affiliates nationwide.

As a Lead Advanced Practice Clinician, you’ll join a dedicated and skilled team at one of our Health Centers where you will provide high-quality sexual and reproductive health (SRH) services, including sexual and reproductive health care, contraception, STI care, gender-affirming hormone therapy, abortion care, and more. You will provide valuable oversight in clinic operations, provide APC mentorship, and deliver life-changing healthcare services in a highly supportive environment at the state’s leading provider of sexual and reproductive health care. You will also be responsible for providing mentorship, coaching, and supervision for a team of highly dedicated APCs at our Metrowest Massachusetts locations. Lead APCs at PPLM are critical team members who help shape our clinical environments and foster a strong sense of teamwork and excellence, while adhering to PPLM, state, and federal protocols including OSHA, CLIA, and MA Department of Public Health regulations. If you have ever wanted to be at the frontline of providing sexual and reproductive health care, now is a great time to join our team! PPLM has been around for nearly 100 years, and we’re thrilled to continue developing the next generation of clinicians to lead this work well into the future.

Requirements

• Master's or Doctorate degree and current Massachusetts licensure as NP, CNM, or PA; CPR certified
• Familiarity with Microsoft Office Suite; ability to stay active throughout shifts

Nice To Haves

• 3 years of management experience preferred
• Proficiency in Spanish, Haitian Creole, or Brazilian Portuguese is highly preferred
• A strong commitment to providing the full range of sexual and reproductive health care is essential; prior experience is welcomed but not required
• Strong interpersonal skills; commitment to health equity and an ability to work with diverse populations

Responsibilities

• Deliver direct patient care in family planning and abortion services in Metrowest Massachusetts
• Facilitate patient flow and ensure adherence to standard workflows for clinical efficiency
• Serve as clinical resource for Advanced Practice Clinicians and Patient Care Assistants
• Ensure compliance with PPLM's Follow-Up Manual for abnormal results and referrals
• Collaborate with Health Center Managers to adjust staffing as needed
• Provide clinical performance observations and feedback to Health Center Managers and Advanced Practice Clinicians based in Metrowest Massachusetts
• Provide mentorship, coaching, and professional guidance to Advanced Practice Clinicians
• Participate in hiring, onboarding, and training of Advanced Practice Clinician staff
• Review quarterly audits and incident reports; develop corrective action plans as needed
• Attend all clinician and site management meetings
• Analyze clinical and operational reports to improve service delivery
• Maintain current knowledge and adherence of PPFA and PPLM protocols and support any updates
• Provide clinical coverage outside of regular hours as needed
• Other tasks and responsibilities as needed

Benefits

• Generous Paid Time Off
• Medical, Dental, and Vision Insurance
• 403(b) Retirement Plan with employer match
• Life and Disability Insurance
• Professional Development Opportunities
• Commuter Benefits
• A mission-driven workplace that values equity, inclusion, and belonging

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees