Lead Advanced Field Service Tech - Fire Alarm Systems
About The Position
As a Lead Advanced Field Service Technician for Fire Alarm Systems at Honeywell, you will provide advanced technical support and expertise to customers in the Building Automation business unit. You will troubleshoot and resolve complex technical issues, perform maintenance and repairs, and provide training and guidance to customers and junior technicians. The role supports service efficiency and reliability, customer satisfaction, and high standards of service delivery. You will report to the Field Service Supervisor and work onsite in Seattle, Washington. Responsibilities include testing and inspecting fire alarm systems, diagnosing and repairing faults, programming fire alarm control panels and integrated systems, documenting service activity, and providing technical guidance.
Requirements
- At least 5 years of proven field service engineering experience focused on complex technical solutions.
- NICET II – Fire Alarm Systems certification.
- Excellent problem-solving and troubleshooting skills.
- Experience in project management and execution.
- Strong customer focus and ability to build and maintain relationships.
Nice To Haves
- Bachelor's degree from an accredited institution in a technical discipline such as science, technology, engineering, or mathematics.
- Strong leadership and mentoring skills.
- Continuous learning mindset and willingness to stay updated with industry advancements.
- Results-oriented approach and ability to drive projects to successful completion.
- Strong problem-solving and analytical abilities.
Responsibilities
- Perform periodic tests and annual NFPA fire alarm inspections to confirm operational readiness and compliance with safety regulations.
- Troubleshoot and repair fire alarm components, including smoke detectors, pull stations, and notification devices, using multimeters and hand tools.
- Program fire alarm control panels and integrated systems such as EBI (Enterprise Buildings Integrator) to meet site plans and contract requirements.
- Maintain detailed records of inspections, tests, and service actions.
- Train customers on system operation and mentor junior technicians in fire safety standards and troubleshooting techniques.
- Provide advanced technical support to customers and resolve complex technical issues.
- Perform maintenance and repairs on fire alarm systems.
Benefits
- Employer-subsidized medical, dental, vision, and life insurance.
- Short-term and long-term disability coverage.
- 401(k) match.
- Flexible Spending Accounts and Health Savings Accounts.
- Employee Assistance Program (EAP).
- Educational assistance.
- Parental leave.
- Paid time off for vacation, personal business, sick time, and parental leave.
- 12 paid holidays.
- Competitive salary.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
