Lead Service Technician - Fire Alarm Systems
About The Position
The Lead Fire Alarm Systems Service Technician supports Siemens’ Portland branch and customers throughout the greater Portland area. This role services and maintains commercial fire alarm systems, ensuring components are inspected, tested, operated, and maintained according to customer operational requirements. The technician is a customer-facing representative of Siemens whose expertise and regular customer interaction help keep buildings and their occupants safe. In addition to service responsibilities, the lead technician mentors less experienced technicians and provides on-the-job training, supporting a culture of growth and knowledge-sharing. The role works with supervisors to plan tasks and may quote smaller repair jobs and provide parts and labor details to estimators and sales for larger projects.
Requirements
- At least 5 years of experience installing and/or maintaining commercial fire alarm systems.
- NICET Fire Alarm Certification Level 3.
- Ability to differentiate wire types and colors.
- Ability to use hand tools, a laptop, email, a smartphone, and a tablet.
- Ability to carry and move equipment and tools weighing up to 75 pounds unassisted.
- Ability to read and understand design and construction documents.
- Legally authorized to work continually and permanently in the United States without company sponsorship.
- At least 18 years of age.
- Valid driver's license with limited violations and eligibility to participate in Siemens' fleet vehicle program.
Nice To Haves
- High school diploma or state-recognized GED.
- Associate degree in electronics or a related field.
- At least 7 years of experience installing and/or maintaining commercial fire alarm systems.
Responsibilities
- Perform comprehensive testing and inspections for systems covered by maintenance agreements.
- Create detailed test and inspection reports based on code requirements and customer needs.
- Respond promptly to system issues, troubleshoot them, and complete necessary repairs to maintain functionality.
- Report on work completed, deferred, or requiring further action or materials.
- Identify code and non-conformance issues and ensure adherence to required standards.
- Quote small repair jobs and provide detailed parts and labor requirements to estimators and sales for large repair projects.
- Plan work with supervisors to strategize tasks effectively.
- Mentor less experienced technicians and provide on-the-job training.
Benefits
- Health and wellness benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
